1996 Chevrolet Astro Owner's Manual - Page 322

STEP TWO - If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Chevrolet Customer Assistance Center by calling 1-800-222-1020. In Canada, contact GM of Canada Customer Assistance Center in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). In Mexico, call (525) 254-3777. In Puerto Rico, call 1-800-496-9992 (English) or 1-800496-9993 (Spanish). In the U.S. Virgin Islands, call 1-800-496-9994. In other overseaslocations, contact GM North American Export Sales in Canada by calling 1-905-644-4 1 1 2. For prompt assistance, please have the following information available to give the Customer Assistance Representative: 0 0 Your name, address, home and business telephone numbers Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the left top of the instrument panel and visible through the windshield.) Dealership name and location Vehicle delivery date and present mileage Nature of concern 0 0 We encourage you to call the toll free number listed previously in order to give your inquiry prompt attention. However, if you wish to write Chevrolet, write to: Chevrolet Motor Division Chevrolet Customer Assistance Center P. 0. Box 7047 Troy, MI 48007-7047 Refer to your Warranty and Owner Assistance Information booklet for addresses of Canadian and GM Overseas offices. When contacting Chevrolet,please remember that your concern will likely be resolved in the dealership, using the dealership's facilities, equipment and personnel. Thatis why we suggest you follow Step One first if you have a concern. 8-2