1998 Chevrolet Prizm Owner's Manual - Page 343
1998 Chevrolet Prizm Manual
Page 343 highlights
GM Participation in an Alternative Dispute Resolution Program This program is available in all 50 states andthe District of Columbia. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP). General Motors reserves right to the change eligibility limitations and/or to discontinue its participation in this program. BBB AUTO LINE is an out-of-court program administered by the Better Business Bureau system to is settle automotive disputes. This program available free of charge to customers who currently own or a lease GM vehicle. If you are not satisfied after following Customer the Satisfaction Procedure,you may contact the BBB using the toll-free telephone number, or write them at the following address: BBB AUTO LINE Both Chevrolet and your Chevrolet dealer are committed Council of Better Business Bureaus,Inc. to making sure you are completely satisfied with your new 4200 Wilson Boulevard vehicle. Our experience has shown that, a situation if Suite 800 arises where you feel your concern has not been Arlington, VA 22203-1804 adequately addressed, the Customer Satisfaction Procedure Telephone: 1-800-955-5 100 described earlier inthis section is very successful. There may be instances where an impartial third party To file a claim, you will be asked to provide your name and address, your Vehicle Identification Number (VIN) can assist in arrivingat a solution to a disagreement and a statement the natureof your complaint. of regarding vehicle repairs or interpretation the New of Eligibility is limited by vehicle age and mileage, and Vehicle Limited Warranty. To assist in resolving these other factors. disagreements, Chevrolet voluntarily participates in BBB AUTO LINE. 8-9