2010 Infiniti EX35 Owner's Manual - Page 467

In Canada: To purchase a copy of a genuine INFINITI Service Manual or Owner's Manual please contact an INFINITI retailer. For the phone number and location of an INFINITI retailer in your area call the INFINITI Satisfaction Center at 1-800-3614792 and a bilingual INFINITI representative will assist you. Also available are genuine INFINITI Service and Owner's Manuals for older INFINITI models. not warrant non-INFINITI parts, nor does INFINITI's warranty apply to damage caused by a non-genuine part. Using Genuine INFINITI Parts can help protect your personal safety, preserve your warranty protection and maintain the resale value of your vehicle. And if your vehicle was leased, using Genuine INFINITI Parts may prevent or limit unnecessary excess wear and tear expenses at the end of your lease. INFINITI designs its hoods with crumple zones to minimize the risk that the hood will penetrate the windshield of your vehicle in an accident. Non-genuine (imitation) parts may not provide such built in safeguards. Also, non-genuine parts often show premature wear, rust and corrosion. It's your right! If you should need further information visit us at: www.InfinitiUSA.com (for U.S. customers) or www.infiniti.ca (for Canadian customers) IN THE EVENT OF A COLLISION Unfortunately, accidents do occur. In this unlikely event, there is some important information you should know. Many insurance companies routinely authorize the use of non-genuine collision parts in order to cut costs, among other reasons. Why should you take a chance? In over 40 states, the law says you must be advised if non-genuine parts are used to repair your vehicle. And some states have enacted laws that restrict insurance companies from authorizing the use of non-genuine collision parts during the new vehicle warranty. These laws help protect you, so you can take action to protect yourself. Insist on the use of Genuine INFINITI Collision Parts! If you want your vehicle to be restored using parts made to INFINITI's original exacting specifications - if you want to help it to last and hold its resale value, the solution is simple. Tell your insurance agent and your repair shop to only use Genuine INFINITI Collision Parts. INFINITI does 9-22 Technical and consumer information