2011 Mercedes GLK-Class Owner's Manual - Page 222

220 Features multifunction display after the system selftest. If a malfunction is indicated as outlined above, the system may not operate as expected. In case of an emergency, help will have to be summoned by other means. Have the system checked at the nearest authorized Mercedes-Benz Center or contact the following service hotlines: RUSA: Loading, stowing and features Once a connection has been established, the Call Connected message appears in the multifunction display. All important information on the emergency is compiled, for example: Rcurrent Response Center under the number 866-990-9007 RCanada: Customer Service under 1-888-923-8367. Emergency call Important safety notes ! A license agreement must exist in order to activate the mbrace service. Make sure that your system is activated and ready for use, and press the ï MB info call button to register. If you cannot carry out any of the steps mentioned, the system may not be activated. If you have any questions concerning activation, please contact one of the following service hotlines: RUSA: location of the vehicle (as determined by the GPS system) Rvehicle model Rvehicle color Rvehicle identification number A voice connection between the Response Center and the occupants of the vehicle will be established automatically soon after the emergency call has been initiated. If the vehicle occupants are able to respond, the Response Center will attempt to obtain more detailed information on the emergency. i If no vehicle occupant answers, an ambulance is immediately sent to the vehicle. G Warning If the indicator lamp in the SOS button is flashing continuously and there was no voice connection to the Response Center established, then the mbrace system could not initiate an emergency call (e.g. the relevant cellular phone network is not available). The message Call Failed appears in the multifunction display for approximately 10 seconds. Should this occur, assistance must be summoned by other means. Response Center under 866-990-9007 RCanada: Customer Service under 1-888-923-8367 An emergency call is dialed automatically if an air bag or Emergency Tensioning Device is triggered. i An automatically dialed mbrace emergency call cannot be canceled. An emergency call can also be dialed manually. Once the emergency call is in progress, the indicator lamp in the SOS button flashes. The Connecting Call message appears in the multifunction display. COMAND is muted.