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2011 Mercedes GLK-Class Owner's Manual - Page 302

2011 Mercedes GLK-Class Manual

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300 Vehicle data Vehicle weight, GLK 350 Maximum roof load Maximum 165 lb (75 kg) Vehicle data, GLK 350 4MATIC The data quoted here refers specifically to a vehicle with standard equipment. Contact an authorized Mercedes-Benz Center for the data for all vehicle variants and trim levels. Vehicle dimensions, GLK 350 4MATIC Vehicle length 178.3 in (4528 mm) 179.4 in (4556 mm)41 Vehicle width including exterior mirrors Vehicle height 79.4 in (2016 mm) 66.5 in (1688 mm) 66.4 in (1686 mm)41 Technical data Wheel base Front track Rear track 108.5 in (2755 mm) 61.7 in (1568 mm) 62.5 in (1589 mm) Ground clearance 8.2 in (208 mm)42 Turning circle 37.7 ft (11.5 m) Vehicle weight, GLK 350 4MATIC Maximum roof load Maximum 165 lb (75 kg) 41 Vehicles 42 When with the AMG Sports package. the vehicle is loaded and ready to drive: fuel tank full, all fluids filled, with driver.

Section	Page
Introduction	19
Product information	19
Operator's Manual	19
Notes on the Operator's Manual	19
Vehicle equipment	19
Service and vehicle operation	19
Service and literature	19
Information for customers in California	20
Maintenance	20
Roadside Assistance	20
Change of address or ownership	21
Vehicle operation outside the USA and Canada	21
Sport Utility Vehicle	21
Operating safety	22
Safety notes	22
Problems with your vehicle	22
Reporting malfunctions relevant to safety	23
Limited Warranty	23
Data stored in the vehicle	23
Information regarding electronic recording devices	23
At a glance	26
Exterior view	26
Cockpit	27
Instrument cluster	28
Overview	28
Warning and indicator lamps	29
Multifunction steering wheel	30
Center console	31
Overhead control panel	32
Door control panel	33
Safety	36
Vehicle equipment	36
Occupant safety	36
Overview of occupant safety	36
SRS (Supplemental Restraint System)	36
Air bags	38
Occupant Classification System (OCS)	43
BabySmart™ air bag deactivation system	48
NECK-PRO head restraints	51
Resetting triggered NECK-PRO head restraints	52
Seat belts	52
Children in the vehicle	57
Important safety notes	57
Child restraint systems	58
Child-proof locks	62
Panic alarm	63
Driving safety systems	63
Overview of driving safety systems	63
Important safety notes	63
ABS (Anti-lock Braking System)	64
BAS (Brake Assist)	64
ESP® (Electronic Stability Program)	65
EBD	67
Anti-theft systems	67
Immobilizer	67
ATA (Anti-Theft Alarm system)	67
Opening and closing	70
Vehicle equipment	70
SmartKey	70
Important safety notes	70
General information	70
SmartKey functions	70
KEYLESS-GO	71
Changing the settings of the locking system	73
Restoring the factory settings	73
Mechanical key	73
SmartKey battery	74
Problems with the SmartKey	76
Doors	77
Important safety notes	77
Unlocking and opening doors from the inside	78
Centrally locking and unlocking the vehicle from the inside	78
Automatic locking	78
Unlocking the driver's door (mechanical key)	79
Locking the vehicle (mechanical key)	79
Cargo compartment	80
Important safety notes	80
Opening and closing from the outside	80
Automatic opening and closing from the outside	80
Automatic opening and closing from the inside	81
Limiting the opening angle of the tailgate	82
Tailgate emergency release	83
Side windows	83
Important safety notes	83
Opening and closing the side windows	84
Convenience opening	85
Convenience closing	85
Resetting the side windows	86
Problems with the side windows	86
Sliding sunroof	87
Important safety notes	87
Operating the panorama sliding sunroof	88
Operating the roller sunblinds of the panorama sliding sunroof	88
Problems with the sliding sunroof	90
Seats, steering wheel and mirrors	92
Vehicle equipment	92
Correct driver's seat position	92
Seats	93
Important safety notes	93
Adjusting the seats	94
Adjusting the head restraints	95
Adjusting the lumbar support	96
Adjusting the four-way lumbar support	96
Switching the seat heating on/off	97
Steering wheel	97
Important safety notes	97
Adjusting the steering wheel manually	98
Adjusting the steering wheel electrically	98
EASY-ENTRY/EXIT	98
Mirrors	99
Rear-view mirror	99
Exterior mirrors	99
Automatic anti-glare mirrors	100
Parking position for the exterior mirror on the front-passenger side	101
Memory functions	102
Storing settings	102
Calling up a stored setting	102
Lights and windshield wipers	104
Vehicle equipment	104
Exterior lighting	104
Important safety notes	104
Notes on driving abroad	104
Light switch	104
Combination switch	106
Hazard warning lamps	107
Headlamp cleaning system	107
Active light function	107
Cornering light function	108
Headlamps fogged up on the inside	108
Interior lighting	108
Overview of interior lighting	108
Interior lighting control	109
Crash-responsive emergency lighting	109
Changing bulbs	109
Important safety notes	109
Overview: changing bulbs/bulb types	110
Changing the front bulbs	111
Changing the rear bulbs	114
Windshield wipers	115
Important safety notes	115
Switching the windshield wipers on/off	115
Switching the rear window wiper on/off	116
Replacing the wiper blades	116
Problems with the windshield wipers	118
Climate control	120
Vehicle equipment	120
Overview of climate control systems	120
Important safety notes	120
Control panel for the dual-zone automatic climate control	121
Operating the control systems	122
Switching the control on/off	122
Switching cooling with air dehumidification on/off	122
Setting climate control to automatic	123
Setting the temperature	123
Setting the air distribution	123
Setting the airflow	124
Switching the MONO function on/off	124
Defrosting the windshield	124
Maximum cooling MAX COOL	124
Defrosting the windows	125
Rear window defroster	125
Activating/deactivating air-recirculation mode	125
Setting the air vents	126
Important safety notes	126
Setting the center air vents	126
Setting the side air vents	126
Setting the air vent in the glove box	127
Setting the rear-compartment air vents	127
Driving and parking	130
Vehicle equipment	130
Notes on breaking-in a new vehicle	130
The first 1000 miles (1500 km)	130
Driving	130
Important safety notes	130
SmartKey positions	131
Starting the engine	132
Pulling away	133
Problems with the engine	135
Automatic transmission	136
Important safety notes	136
Selector lever	136
Transmission positions	137
Gearshifting	138
Driving tips	138
Program selector button	139
Automatic drive program	139
Shift ranges	139
Problems with the transmission	141
Releasing the parking lock manually	141
Transfer case	141
Refueling	142
Important safety notes	142
Gasoline	142
Refueling	142
Emergency fuel filler flap release	143
Problems with the fuel and fuel tank	144
Parking	144
Important safety notes	144
Switching off the engine	144
Parking brake	145
Parking up the vehicle	146
Driving tips	146
General driving tips	146
Brakes	147
Driving on wet roads	149
Winter driving	149
Driving abroad	151
Driving systems	151
Cruise control	151
PARKTRONIC	153
Rear view camera	156
Off-road driving systems	158
Towing a trailer	158
Notes on towing a trailer	158
Coupling up a trailer	159
Towing a trailer	159
Decoupling a trailer	160
Permissible trailer load and drawbar noseweight	160
Trailer power supply	161
On-board computer and displays	164
Vehicle equipment	164
Important safety notes	164
Displays and operation	164
Coolant temperature gauge	164
Tachometer	165
Outside temperature display	165
Speedometer with segments	165
Operating the on-board computer	165
Multifunction display	166
Menus and submenus	167
Menu overview	167
Trip menu	168
Navigation menu	169
Audio menu	170
Telephone menu	171
Maintenance menu	172
Settings menu	173
Display messages	177
Hiding display messages	177
Message memory	177
Safety systems	178
Brakes	183
Lights	185
Engine	188
Driving systems	191
Tires	191
Vehicle	194
SmartKey	195
Warning and indicator lamps in the instrument cluster	197
Brakes	197
Seat belts	198
Safety systems	199
Engine	202
Tires	204
Loading, stowing and features	208
Vehicle equipment	208
Loading guidelines	208
Stowage compartments	208
Important safety notes	208
Stowage compartments in the front	209
Stowage compartment under the armrest	209
Stowage compartments in the rear	209
Stowage areas	210
Parcel nets	210
Enlarging the luggage compartment	210
Securing cargos	211
Luggage compartment cover	212
Cargo net	213
Coat hooks on the tailgate	214
Stowage well under the cargo compartment floor	214
Roof carrier	215
Features	216
Cup holder	216
Sun visors	217
Ashtray	217
Cigarette lighter	218
mbraceThe system is called TELEAID in Canada.	221
Garage door opener	226
Compass	229
Floormat on the driver's side	230
Maintenance and care	234
Vehicle equipment	234
Engine compartment	234
Hood	234
Engine oil	235
Checking and adding other service products	236
Service	238
Service interval display	238
Care	239
Notes on care	239
Exterior care	239
Interior care	243
Roadside Assistance	246
Vehicle equipment	246
After an accident	247
Where will I find...?	247
First-aid kit	247
Vehicle tool kit	247
Collapsible spare wheel	248
Flat tire	249
Preparing the vehicle	249
Changing a wheel and mounting the spare wheel	249
Battery	255
Important safety notes	255
Charging the battery	256
Jump-starting	258
Towing and tow-starting	260
Important safety notes	260
Installing/removing the towing eye	260
Towing the vehicle with the rear axle raised	261
Towing the vehicle with both axles on the ground	261
Transporting the vehicle	262
Notes on 4MATIC vehicles	262
Recovering a vehicle that has become stuck	262
Fuses	262
Important safety notes	262
Before changing a fuse	263
Fuse box in the cockpit	263
Fuse box in the engine compartment	263
Fuse box in the cargo compartment	264
Tires and wheels	266
Vehicle equipment	266
Important safety notes	266
Directives to be observed	267
Maintenance and care of wheels and tires	267
Checking wheels and tires	267
Service life of tires	267
Tire tread	267
Storing tires	268
Cleaning tires	268
Tire pressures	268
Recommended tire pressures	268
Important notes on tire pressures	269
Tire pressure too low or too high	270
Checking tire pressures	271
Tire pressure loss warning system (Canada only)	271
Tire pressure monitoring system (USA only)	273
Maximum tire pressures	276
Loading the vehicle	276
Instruction labels for tires and loads	276
Maximum permissible gross vehicle weight rating	277
Number of seats	277
Determining the maximum load	278
Vehicle identification plate	279
Trailer load/noseweight	280
Maximum tire load	280
Direction of rotation	280
Uniform Tire Quality Grading Standards	280
Overview of tire quality standards	280
Tread wear	281
Traction	281
Temperature	281
Interchanging the wheels	282
Tire labeling	282
Overview of tire labeling	282
Tire size designation, load-bearing capacity and speed index	283
Load index	285
DOT, Tire Identification Number (TIN)	285
Characteristics of the tire	286
Definitions for tires and loading	286
Structure and condition of the tire	286
Bar	286
DOT (Department of Transportation)	286
Average weight of the vehicle occupants	286
Uniform Tire Quality Grading Standards	286
Recommended tire pressure	286
Increased vehicle weight due to optional equipment	286
Wheel rim	287
GAWR (Gross Axle Weight Rating)	287
Speed index	287
GTW (Gross Trailer Weight)	287
GVW (Gross Vehicle Weight)	287
GVWR (Gross Vehicle Weight Rating)	287
Maximum weight of the laden vehicle	287
Kilopascal (kPa)	287
Load index	287
Unladen weight	287
Maximum tire load	287
Maximum permissible tire pressure	287
Maximum load on one tire	288
PSI (pounds per square inch)	288
Aspect ratio	288
Tire pressure	288
Tire tread	288
Tire bead	288
Sidewall	288
Weight of optional extras	288
TIN (Tire Identification Number)	288
Load bearing index	288
Traction	288
TWR (permissible trailer drawbar noseweight)	288
Wear indicator	288
Distribution of the vehicle occupants	289
Maximum permissible payload weight	289
Wheel/tire combinations	289
Points to remember	289
Tires of the same dimensions	291
Spare wheel	291
Technical data	294
Vehicle equipment	294
Genuine Mercedes-Benz parts	294
Warranty	294
Vehicle identification plates	295
Vehicle identification plate with vehicle identification number (VIN) and paint code number	295
Vehicle identification number (VIN)	295
Engine number	296
Service products and capacities	296
Important safety notes	296
Capacities	297
Fuel	298
Engine oil	299
Refrigerant of the air-conditioning system	300
Brake fluid	300
Coolant	300
Windshield and headlamp cleaning system	301
Vehicle data	301
Vehicle data, GLK 350	301
Vehicle data, GLK 350 4MATIC	302
Internet	303