2011 Mercedes GLK-Class Owner's Manual - Page 223

Features Making an emergency call 221 Roadside Assistance call button X To initiate an emergency call manually: press cover : briefly to open. X Press SOS button ; briefly. The indicator lamp in SOS button ; flashes until the emergency call is ended. X Wait for the voice connection with the Response Center. X After the emergency call is ended, close cover :. X Press and hold Roadside Assistance button : for more than two seconds. A call to a Mercedes-Benz Roadside Assistance Representative is initiated. The indicator lamp in Roadside Assistance button : flashes while the call is active. The Connecting Call message appears in the multifunction display and the audio system or COMAND is muted. G Warning If you feel at any way in jeopardy when in the vehicle (e.g. smoke or fire in the vehicle, vehicle in a dangerous road location), please do not wait for voice contact after you have pressed the SOS button. Carefully leave the vehicle and move to a safe location. The Response Center will automatically contact local emergency officials with the vehicle's approximate location if they receive an automatic SOS signal and cannot make voice contact with the vehicle occupants. If a connection can be established, the Call Connected message appears in the multifunction display. If a mobile phone network is available and there is sufficient GPS reception, the mbrace system transmits data to the Response Center, for example: Rcurrent Rvehicle location of the vehicle identification number Rvehicle model Rvehicle color i The audio system or COMAND display shows that an mbrace call is active. You can switch to the navigation menu by pressing the NAVI button on COMAND during the call. Spoken commands are not available. A voice connection is established between the Mercedes-Benz Roadside Assistance Representative and the vehicle occupants. X Describe the type of assistance needed. The Mercedes-Benz Roadside Assistance Representative either sends a qualified Mercedes-Benz technician or organizes for Z Loading, stowing and features