2011 Mercedes GLK-Class Owner's Manual - Page 226

224 Features command for vehicle remote unlocking has been received. If you pull the tailgate handle for more than 20 seconds before receiving authorization for remote unlocking from the Response Center, you must wait 15 minutes before you can pull on the handle of the tailgate again. i If the anti-theft alarm system remains activated for longer than thirty seconds, mbrace is automatically connected to the Customer Assistance Center. Garage door opener Important safety notes Up to three different door and gate systems can be operated using the remote control integrated in the overhead control panel. Loading, stowing and features Vehicle remote closing in an emergency If you forget to lock your vehicle but are no longer in the vicinity of the vehicle, it can be locked for you by the Response Center. The vehicle can be locked remotely up to four days after the ignition was last switched off. X Contact the following service hotlines: RUSA: Response Center under 866-990-9007 RCanada: Customer Service under 1-888-923-8367 You will be asked for your PIN. The next time you are in your vehicle and switch on the ignition, the Tele Aid Doors locked by remote control message appears in the multifunction display. i Certain garage door openers are not compatible with the integrated remote control. If you experience difficulties with the programming of the integrated remote control, contact an authorized MercedesBenz Center or call the following telephone assistance service: RUSA: Mercedes-Benz Customer Assistance Center on 1-800-FOR-MERCedes RCanada: Customer Service on1-800-387-0100 G Warning Before programming the integrated remote control to a garage door opener or gate operator, make sure people and objects are out of the way of the device to prevent potential harm or damage. When programming a garage door opener, the door moves up or down. When programming a gate operator, the gate opens or closes. Do not use the integrated remote control with any garage door opener that lacks safety stop and reverse features as required by U.S. federal safety standards (this includes any garage door opener model manufactured before April 1, 1982). A garage door that cannot detect an object - signaling the door to stop and reverse - does not meet current U.S. federal safety standards. When programming a garage door opener, park vehicle outside the garage. i The vehicle remote locking feature is available when the relevant mobile phone network is available and data connection is possible. Stolen Vehicle Recovery Services If your vehicle has been stolen: X Contact the police. The police will issue an incident report. This report has a number. X This number will be forwarded to the Response Center together with your PIN. The Response Center will then attempt to covertly contact the mbrace system. The Response Center contacts you and the local law enforcement authority if the vehicle is located. However, only the law enforcement authority is informed of the location of the vehicle.