2011 Mercedes SLK-Class Owner's Manual - Page 181

171_AKB; 3; 60, en-US d2ureepe, 2009-05-11T16:00:23+02:00 - Seite 179 Version: 2.11.8.1 Useful features RThe 179 indicator lamp in Information button E does not come on during the system self-test. indicator lamp in the SOS button, Roadside Assistance button º, or Information button E remains illuminated constantly in red after the system self-test. message Tele Aid Inoperative appears in the multifunction display after the system self-test. RThe RThe If a malfunction is indicated as outlined above, the system may not operate as expected. In case of an emergency, help will have to be summoned by other means. Have the system checked at the nearest Mercedes-Benz Center or contact the Customer Assistance Center at 1-800-FOR-MERCedes (1-800-367-6372) (USA only) or 1-888-923-8367 (Canada only) as soon as possible. An emergency call can also be initiated manually (Y page 180). Once the emergency call is in progress, the indicator lamp in the SOS button will begin to flash. The message Connecting Call appears in the multifunction display and the audio system or the COMAND system is muted. When the connection is established, the message Call Connected appears in the multifunction display. All information relevant to the emergency, such as the location of the vehicle (determined by the GPS satellite location system), vehicle model, identification number and color are generated. A voice connection between the Customer Assistance Center and the occupants of the vehicle will be established automatically soon after the emergency call has been initiated. The Customer Assistance Center will attempt to determine the nature of the emergency more precisely, provided they can speak to an occupant of the vehicle. Emergency calls ! In order to activate the Tele Aid system, a subscriber agreement must be completed. To ensure your system is activated and operational, please press Information button E to perform the acquaintance call. Failure to complete either of these steps may result in a system that is not activated. If you have any questions regarding activation, please call the Customer Assistance Center at 1-800-FOR-MERCedes (1-800-367-6372) (USA only) or 1-888-923-8367 (Canada only). An emergency call is initiated automatically following an accident in which the Emergency Tensioning Devices (ETDs) or air bags have deployed. i An automatically initiated Tele Aid emergency call cannot be canceled. i If no vehicle occupant responds, an ambulance will be sent to the vehicle immediately. G Warning! If the indicator lamp in the SOS button is flashing continuously and there was no voice connection to the Customer Assistance Center established, then the Tele Aid system could not initiate an emergency call (e.g. the relevant cellular phone network is not available). The message Call Failed appears in the multifunction display for approximately 10 seconds. Should this occur, assistance must be summoned by other means. i The "911" emergency call system is a public service. Using it without due cause is a criminal offense. Z Controls in detail