1993 Pontiac Firebird Owner's Manual - Page 313

Customer Assistance Information Eligibility is limited by vehicle age/mileage and other factors. For further information concerning the program, call the BBB at 1-800-955-5100. You may also call the Pontiac Customer Assistance Center. *This program may not be available in all states, depending onstate law. Canadian ownersrefer to your warranty booklet. **Some statesmay require that you file a claim with BBB AUTO LINE before resorting to state-operated procedures (including court). T contact NHTSA, you may either call o he Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the If you believe that your vehicle has a Washington, D.C. area) or write to: defect which could cause a crash or could VHTSA cause injury or death, you should J.S. Department of Transportation immediately inform the National Washington, D.C. 20590 Highway Traffic Safety Administration You can also obtain other information (NHTSA), in addition to notifying ibout motor vehicle safety from the General Motors. Hotline. If NHTSA receives similar complaints,it may open an investigation, andif it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors. Reporting Safety Defects to the United States Government