3Com 3CRWE51196 User Guide - Page 59

Frequently Asked Questions 59 6 When the upload has completed, the Gateway will restart, run the self-test and, if successful, resume normal operation. The Alert LED will go out. 7 Refer to the Installation Guide to reconnect your Gateway to the Cable/DSL modem and the computers in your network. Do not forget to reconfigure the computer you used for the software upload. If the Gateway does not resume normal operation following the upload, it may be faulty. Contact your supplier for advice. Frequently Asked Questions How many computers on the LAN does the Cable/DSL Gateway support? A maximum of 253 computers on the LAN are supported. How many wireless clients does the Cable/DSL Gateway support? A maximum of 32 wireless clients are supported. There are only 4 LAN ports on the Gateway. How are additional computers connected? You can expand the number of connections available on your LAN by using hubs, switches and wireless access points connected to the Gateway. 3Com wireless access points and OfficeConnect hubs and switches provide a simple, reliable means of expanding your network; contact your supplier for more information, or visit www.3com.com. Does the Gateway support virtual private networks (VPNs)? The Gateway supports VPN passthrough, which allows VPN clients on the LAN to communicate with VPN hosts on the Internet. It is also possible to set up VPN hosts on your LAN that clients elsewhere on the Internet can connect to, but this is not a recommended configuration. Where can I download software upgrades for the Gateway? Upgrades to the Gateway software are posted on the 3Com support web site, accessible by visiting www.3com.com. Upgrades are also available via FTP from ftp.3com.com. What other online resources are there? The 3Com Knowledgebase at http://knowledgebase.3com.com is a database of technical information covering all 3Com products. It is updated daily with information from 3Com technical support services, and it is available 24 hours a day, 7 days a week.