Acer Liquid Mini User Manual - Page 50

FAQ and troubleshooting - rom

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Appendix FAQ and troubleshooting This section lists frequently asked questions that may arise during the use of your smartphone, and gives easy answers and solutions to these questions. Aspect Question Answer Audio Why is there no sound If the headset is plugged into the device, coming from the the speaker is automatically shut off. device? Disconnect the headset. Check that the device volume setting is not muted. Check that the volume control is not at its lowest setting. Multimedia files Why can't I view my picture files? You may be trying to view an image that is not supported. Refer to "Multimedia" on page 57 for more information. Why can't I view my video files? You may be trying to view a video that is not supported. Refer to "Multimedia" on page 57 for more information. Why can't I play my music files? You may be trying to play a file that is not supported. Refer to "Multimedia" on page 57 for more information. System information and performance How do I check the OS version of my device? Tap Menu > Settings > About phone to check the OS version (Kernel/build number) and other hardware and software information. Power I couldn't turn on the device. The battery power may be depleted. Recharge the device. Refer to "Charging the battery" on page 10 for more information. RAM / ROM How do I check the RAM and ROM memory status? To check the ROM status, go to Settings > SD card & phone storage. To check RAM status, go to Settings > Applications > Running services. FAQ and troubleshooting 50

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50
FAQ and troubleshooting
Appendix
FAQ and troubleshooting
This section lists frequently asked questions that may arise during the use of
your smartphone, and gives easy answers and solutions to these questions.
Aspect
Question
Answer
Audio
Why is there no sound
coming from the
device?
If the headset is plugged into the device,
the speaker is automatically shut off.
Disconnect the headset.
Check that the device volume setting is not
muted.
Check that the volume control is not at its
lowest setting.
Multimedia files
Why can’t I view my
picture files?
You may be trying to view an image that is
not supported. Refer to
“Multimedia” on
page 57
for more information.
Why can’t I view my
video files?
You may be trying to view a video that is
not supported. Refer to
“Multimedia” on
page 57
for more information.
Why can’t I play my
music files?
You may be trying to play a file that is not
supported. Refer to
“Multimedia” on
page 57
for more information.
System information
and performance
How do I check the OS
version of my device?
Tap
Menu
>
Settings
>
About phone
to
check the OS version (Kernel/build number)
and other hardware and software
information.
Power
I couldn’t turn on the
device.
The battery power may be depleted.
Recharge the device. Refer to
“Charging the
battery” on page 10
for more information.
RAM / ROM
How do I check the
RAM and ROM
memory status?
To check the ROM status, go to
Settings
>
SD card & phone storage.
To check RAM status, go to
Settings
>
Applications
>
Running services.