Archos AV500 User Guide - Page 46
Technical Support
UPC - 690590506794
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91 24 Technical Support In case you should encounter any technical difficulties using your product, we suggest you go through these steps in order to resolve any issues as efficiently as possible: 1) Please read carefully through the appropriate sections of this manual. Some subject areas may be treated in two different chapters depending on how the device is being used. 2) Look at the Troubleshooting section at the back of this manual. In this section, we have included answers to some commonly asked questions. 3) Look at our Support section on the website (www.archos.com). Here, you will find Frequently Asked Questions (FAQ) for our different products, and there is a chance that somebody else has already asked your question. 4) If these steps did not help you resolve your technical difficulty, you can always contact us either via email or by calling the helpline. Telephone support will be provided in the language of the countries listed below. For other countries, please use e-mail technical support. • For warranty and services purposes, keep your sales receipt for proof of purchase. • If technical support (Telephone or E-mail) determines that your product needs to be returned, please contact the place of purchase to have your product repaired or replaced (depending on problem type). Customers who purchased directly from the ARCHOS™ website should fill out the RMA return request form on the website. DO NOT USE phone or e-mail support for marketing and sales questions. These numbers are to aid those who have technical difficulties / malfunctions. 91 92 Telephone Support Canada 949-609-1400 Nederland Danmark 35 25 65 67 Norge Deutschland 069-6698-4714 Schweitz/Suisse España 09-1745-6224 Suomi France 01 70 20 00 30 Svenska Ireland 01-601-5700 UK Italia 02-4827-1143 USA Email Support [email protected] English (United States and Canada customers) [email protected] English or French (Europe and the rest of the planet) [email protected] German (Germany) 020-50 40 510 22 57 77 71 442 004 111 09 2311 3434 08 579 290 80 0207-949-0115 877-300-879 (toll free) 92