Arlo Pro 5 User Manual - Page 20

Pro 5S 2K Spotlight Camera Tips for optimal Wi-Fi performance The distance between Wi-Fi devices can affect the Wi-Fi signal: • Maximum recommended distance. We recommend that you place your floodlgiht within 300 feet (90 meters) of your Wi-Fi router. The maximum line-of-sight range of 300 feet is reduced by each wall, ceiling, or other major obstruction between the camera and the router. • Minimum recommended distance. To reduce Wi-Fi interference, allow at least 6½ feet (2 meters) between your camera and any Arlo cameras that you install. These materials can reduce Wi-Fi signal strength if they are located between Wi-Fi devices: • Unusually thick walls and ceilings • Brick • Concrete • Stone • Ceramic • Glass, especially mirrors • Metal • Large quantities of water, such as the water in a fish tank or water heater Connect your mobile device to your Wi-Fi network during setup If you're connecting your camera directly to your router's Wi-Fi network, it's important to understand that your mobile device must connect to the same Wi-Fi network as the camera during setup. Your camera can connect to a 5 GHz and 2.4 GHz Wi-Fi network. Many routers broadcast Wi-Fi networks in both 2.4 GHz and 5 GHz bands, so your phone might connect to the 5 GHz Wi-Fi band. During setup, connect your phone to your 2.4 GHz Wi-Fi network, then connect your camera to that same 2.4 GHz Wi-Fi network. Find your Wi-Fi network name and password If you're not sure about how to find the Wi-Fi network: • Look on your Wi-Fi router label. Many routers have a label that shows the Wi-Fi network name, which is also called an SSID. Your 2.4 GHz network name might have a 2, 2.4, or 2G at the end. Your 5 GHz network Wi-Fi Setup and Connections 20 User Manual