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View videos on a USB device

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Pro 5S 2K Spotlight Camera View videos on a USB device Video clips on USB storage devices don't display in the Arlo Secure App, but you can use a Windows-based or Mac computer to view the clips. 1. Safely eject the USB storage device. For more information, see Safely eject a USB storage device on page 67. 2. Connect the USB storage device that you ejected to a Windows-based computer or a Mac computer. 3. Wait for the USB storage device to appear in the list of available drives on your computer, and then open the drive folder to view the files on your USB storage device. 4. Open the Arlo folder. Recorded videos are saved in this folder in MP4 format. Video files are named according to this system: camera serial number_video number_date_video clip tag. Dates are in the format YYYYMMDD. Note: If you're unable to play MP4 files on your computer, update your media player software to the latest version and try again. SmartHuborBaseStationUSBStorage 68 User Manual

Section	Page
1. Get to Know Your Camera	6
Get the Arlo Secure App	6
Meet your Pro 5S 2K Spotlight Camera	6
Accessories	7
2. Get Started	9
Use the Arlo Secure App	9
Insert the battery	9
Check the LED	10
Find a good location for your camera	10
Install an XL rechargeable battery and housing (sold separately)	11
Install an Anti-Theft Mount (sold separately)	12
Check your camera’s field of view	14
Position your camera to detect motion in specific areas	15
Test motion detection	16
Arm your camera	17
HEVC 2K playback-supported devices	17
Lower Power Mode	18
3. Wi-Fi Setup and Connections	19
Wi-Fi connection options for your camera	19
Tips for optimal Wi-Fi performance	20
Connect your mobile device to your Wi-Fi network during setup	20
Set up an Arlo SecureLink connection between the Pro 5S 2K Camera and a Keypad Sensor Hub	22
Connect an optional Arlo SmartHub	24
Connect an optional Arlo Base Station with Siren	25
Move your camera’s Wi-Fi connection to a SmartHub or base station	26
Move your camera’s Wi-Fi connection to a direct router connection	27
4. Use Your Pro5 2K Spotlight Camera	28
Turn the camera spotlight on and off manually	29
Foresight	30
Record clips from live video	31
Take a snapshot from live video	31
CVR with an optional Arlo SmartHub or base station	31
Customize your camera feed image	31
Motion detection activity zones	32
2-Way Audio	34
Turn the camera siren on and off manually	34
View recordings and snapshots	34
Download recordings	36
5. Modes, Rules, and Alerts	38
Arm or disarm all your Arlo devices	38
Select a mode	39
Mute Notifications	39
Rules for modes	40
Change motion sensitivity	40
Automatically stop recording when motion stops	40
Control whether the spotlight turns on when motion is detected at night	41
Change audio sensitivity	41
Use a routine to activate the the camera’s siren	42
Add a rule with an optional base station siren trigger	42
Manage alerts	43
Schedule when your camera is armed	43
Detect audio alarms with your camera	45
6. Access Your Arlo Account	50
Two-step verification	50
Use face or fingerprint authentication	52
Customize your profile	53
Change your Arlo password	53
Reset a forgotten password	54
Grant access to friends	54
7. Change Your Settings	57
Camera settings	57
Video Settings	58
Change the audio settings	62
Adjust the flicker setting	62
Restart the camera from the Arlo Secure App	62
View device information	63
Remove a device from your account	63
8. SmartHub or Base Station USB Storage	64
View the USB storage device status	65
View available USB device storage	65
Turn USB recording off and on	66
Turn local 2K recording off and on	66
Change the USB device overwrite setting	66
Format a USB device	67
Safely eject a USB storage device	67
View videos on a USB device	68
9. SmartHub SD Card Storage	69
Insert a microSD card	69
View the SD card status	70
View available SD card storage	70
Turn SD card recording off and on	70
Turn on Best Local Recording	71
Change the SD card overwrite setting	71
Format a microSD card	71
Safely eject an SD card	72
View videos on a microSD card	72
10. Arlo Connect	74
Use Arlo with Amazon Alexa	74
Add your camera to the Google Assistant app	75
Use Arlo with IFTTT	76
11. Arlo Rechargeable Battery	77
Charge your camera battery	77
Charge batteries in the Arlo Dual Charging Station (sold separately)	77
Replace a Pro 5S 2K Spotlight Camera battery	78
Solar Panel charging	79
Battery life	80
Safe handling and usage guidelines for removable and rechargeable batteries	81
12. Troubleshooting	83
Scan a QR code during setup	83
Optimize multiple 2K streams	84
Can’t see video streams in a browser	84
Not receiving push notifications for Arlo alerts	85

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SmartHub or Base Station USB Storage

Pro 5S 2K Spotlight Camera

User Manual

View videos on a USB device

Video clips on USB storage devices don’t display in the Arlo Secure App, but you can use a

Windows-based or Mac computer to view the clips.

Safely eject the USB storage device.

For more information, see

Safely eject a USB storage device

on page 67.

Connect the USB storage device that you ejected to a Windows-based computer or a Mac

computer.

Wait for the USB storage device to appear in the list of available drives on your computer,

and then open the drive folder to view the ﬁles on your USB storage device.

Open the Arlo folder.

Recorded videos are saved in this folder in MP4 format. Video ﬁles are named according

to this system: camera serial number_video number_date_video clip tag. Dates are in the

format YYYYMMDD.

Note:

If you’re unable to play MP4 ﬁles on your computer, update your media player soﬅware

to the latest version and try again.