Arlo Pro 5 User Manual - Page 86

If you said no to push notifications at installation

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Pro 5S 2K Spotlight Camera Check the Arlo Secure App notification settings on an iOS device Make sure that you allow the Arlo Secure App to receive push notifications. The Arlo Secure App push notifications can be disabled on iOS and Android devices. 1. Tap the Settings icon for your iOS device. 2. Tap Notifications > Arlo. 3. Make sure that Allow Notification is selected. Check the Arlo Secure App notification settings on an Android device Make sure that you allow the Arlo Secure App to receive push notifications. The Arlo Secure App push notifications can be disabled on iOS and Android devices. 1. Tap the Settings icon for your Android device. 2. Tap Application Manager > Arlo. 3. Make sure that the Show Notifications setting is selected. If you said no to push notifications at installation When you install the Arlo Secure App for the first time, to receive alerts, you must select Allow when asked if you want Arlo to send you push notifications. For iOS apps, after you respond to this alert, it isn't presented again unless the device is restored to factory settings or the app is uninstalled for at least a day. If you said no on an iOS device, uninstall the app, wait for a day, and then reinstall it, and allow notifications. If you don't want to wait a day before you reinstall the app, you can use the system clock on your device to simulate a day. Set the system clock forward a day or more, turn your device off, and then turn the device back on. After you reinstall the app, return the system clock to the correct setting. Troubleshooting 86 User Manual

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86
Troubleshooting
Pro 5S 2K Spotlight Camera
User Manual
Check the Arlo Secure App notification settings on an iOS device
Make sure that you allow the Arlo Secure App to receive push notifications. The Arlo Secure
App push notifications can be disabled on iOS and Android devices.
1.
Tap the
Settings
icon for your iOS device.
2.
Tap
Notifications > Arlo
.
3.
Make sure that
Allow Notification
is selected.
Check the Arlo Secure App notification settings on an Android
device
Make sure that you allow the Arlo Secure App to receive push notifications. The Arlo Secure
App push notifications can be disabled on iOS and Android devices.
1.
Tap the
Settings
icon for your Android device.
2.
Tap
Application Manager > Arlo
.
3.
Make sure that the
Show Notifications
setting is selected.
If you said no to push notifications at installation
When you install the Arlo Secure App for the first time, to receive alerts, you must select
Allow
when asked if you want Arlo to send you push notifications.
For iOS apps, aſter you respond
to this alert, it isn’t presented again unless the device is restored to factory settings or the app
is uninstalled for at least a day.
If you said no on an iOS device, uninstall the app, wait for a day, and then reinstall it, and
allow notifications. If you don’t want to wait a day before you reinstall the app, you can use
the system clock on your device to simulate a day. Set the system clock forward a day or
more, turn your device off, and then turn the device back on. Aſter you reinstall the app, return
the system clock to the correct setting.