Blackberry PRD-07630-054 Resource Kit - Page 4
Preparing to move user accounts, Return user accounts to the source MDM domain - 43
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Page 4 highlights
Moving user accounts to a destination BlackBerry Enterprise Server 4.0.7 39 Moving user accounts to a destination BlackBerry Enterprise Server 4.0 to 4.0.6 40 Moving user accounts from a BlackBerry Enterprise Server Express to a BlackBerry Enterprise Server 42 Moving user accounts from a BlackBerry Enterprise Server or BlackBerry Professional Software to a BlackBerry Enterprise Server Express ...43 8 Preparing to move user accounts 44 Create the manifest file ...44 Configure the source and destination instances of the BlackBerry Configuration Database 44 Configure the default settings to apply to the user accounts that you migrate 45 Configure the BlackBerry Enterprise Transporter to send notification email messages to user accounts 47 Configure how long the BlackBerry Enterprise Transporter tries to open a connection to the source BlackBerry Configuration Database and the destination BlackBerry Configuration Database 47 9 Selecting the user accounts to move to the destination MDM domain 49 Live mode: Selecting user accounts to migrate ...49 Search for and select user accounts to move ...49 Import a file with email addresses ...50 Add the information for a single user account ...50 Bulk mode: Selecting user accounts to migrate ...51 Enable bulk mode to select all user accounts that are associated with a source BlackBerry Enterprise Server 51 Configure the default settings to apply to specific user accounts 52 10 Moving user accounts ...54 Preview the migration process ...54 Move user accounts to a different MDM domain ...54 View the latest BlackBerry Enterprise Transporter log file 56 11 Running the BlackBerry Enterprise Transporter from the command prompt 57 Preview the migration process using the command prompt 57 Move user accounts to a different MDM domain using the command prompt 59 12 Return user accounts to the source MDM domain 61 13 Troubleshooting ...62 Configuration errors and warnings ...62 The BlackBerry Enterprise Transporter cannot connect to the BlackBerry Administration Service 62 Configuration file error ...62 XML Manifest Failed to Load ...63 Destination 5.0 server found but unable to find BUA installation 63 One or more user accounts do not have a Destination Server set 64 Troubleshooting preview errors ...64 ERROR: Destination contains servers older than 5.0 64 Application error messages ...64 User validation error messages ...66 User validation warning messages ...69
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