Brother International DCP-L2550DW Online Users Guide HTML - Page 501
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Home > Troubleshooting > Network Problems > Error Messages for Network Problems Error Messages for Network Problems Your Brother machine will display an error message if an error occurs. The most common error messages are shown in the chart. >> HL-L2390DW/DCP-L2550DW/MFC-L2690DW/MFC-L2690DWXL/MFC-L2710DW/MFC-L2717DW >> HL-L2395DW/MFC-L2730DW/MFC-L2750DW/MFC-L2750DWXL HL-L2390DW/DCP-L2550DW/MFC-L2690DW/MFC-L2690DWXL/MFC-L2710DW/ MFC-L2717DW Error Messages Cause Action Cannot Connect A device is already connected. Two mobile devices are already After the current connection between your Brother machine and connected to the Wi-Fi Direct another mobile device has shut down, try to configure the Wi-Fi network when the Brother Direct settings again. You can confirm the connection status by machine is the Group Owner printing the Network Configuration Report. (G/O). Connection Error Other devices are trying to connect to the Wi-Fi Direct network at the same time. Make sure there are no other devices trying to connect to the WiFi Direct network, and then try to configure the Wi-Fi Direct settings again. Connection Fail The Brother machine and your • Move the mobile device closer to your Brother machine. mobile device cannot communicate during the Wi-Fi Direct network configuration. • Move your Brother machine and the mobile device to an obstruction-free area. • If you are using the PIN Method of WPS, make sure you have entered the correct PIN. No Device When configuring the Wi-Fi Direct network, the Brother machine cannot find your mobile device. • Make sure your machine and mobile device are in the Wi-Fi Direct mode. • Move the mobile device closer to your Brother machine. • Move your Brother machine and the mobile device to an obstruction-free area. • If you are manually configuring the Wi-Fi Direct network, make sure you have entered the correct password. • If your mobile device has a configuration page for how to obtain an IP address, make sure the IP address of your mobile device has been configured via DHCP. HL-L2395DW/MFC-L2730DW/MFC-L2750DW/MFC-L2750DWXL Error Messages Cause Action A device is already connected. Press [OK]. Two mobile devices are already connected to the Wi-Fi Direct network when the Brother machine is the Group Owner (G/O). After the current connection between your Brother machine and another mobile device has shut down, try to configure the Wi-Fi Direct settings again. You can confirm the connection status by printing the Network Configuration Report. Connection Error Other devices are trying to connect to the Wi-Fi Direct network at the same time. Make sure there are no other devices trying to connect to the Wi-Fi Direct network, and then try to configure the Wi-Fi Direct settings again. Connection Failed The Brother machine and your • Move the mobile device closer to your Brother machine. mobile device cannot communicate during the Wi-Fi Direct network configuration. • Move your Brother machine and the mobile device to an obstruction-free area. • If you are using the PIN Method of WPS, make sure you have entered the correct PIN. No Device When configuring the Wi-Fi Direct network, the Brother • Make sure your machine and mobile device are in the Wi-Fi Direct mode. • Move the mobile device closer to your Brother machine. 494