Brother International HL-1650N Users Manual - English - Page 195

Printed s are stained with toner, or have vertical stripes

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CHAPTER 6 TROUBLESHOOTING Image defect examples ABCDEFGH abcdefghijk ABCD abcde 01234 Black Horizontal repetitive defects Toner scatters and stains the printed page. ABCDEFGH abcdefghijk ABCD abcde 01234 White horizontal stripes ABCDEFGH abcdefghijk ABCD abcde 01234 Horizontal Lines Recommendation • The Toner cartridge may be damaged. Install a new Toner cartridge. See "Replacing the Toner cartridge" in Chapter 5. • Make sure you use paper that meets specifications. See "What kind of paper can I use?" in Chapter 1. Note • If you use label sheets for laser printers, the glue from the sheets may sometimes stick to the OPC drum surface. Clean the drum unit. See the previous page. • Do not use paper that has clips or staples because they will scratch the surface of the drum. • If the unpacked drum unit is subject to excessive direct sunlight or room light, the unit may be damaged. • Make sure you use paper that meets the specifications. Rough surfaced paper or thick media can cause the problem. See "What kind of paper can I use" in Chapter 1. • Make sure you select the appropriate media type in the printer driver. • The problem may disappear by itself. Try printing multiple pages to clear this problem especially if the printer has not been used for a long time. • The Toner cartridge may be damaged. Install a new Toner cartridge. See "Replacing the Toner cartridge" in Chapter 5. • The drum unit may be damaged. Install a new Drum unit. See "Replacing the Drum unit" in Chapter 5. ABCDEFGH abcdefghijk ABCD abcde 01234 Black Vertical lines Printed pages are stained with toner or have vertical stripes. • The Toner cartridge may be damaged. Install a new Toner cartridge. See "Replacing the Toner cartridge" in Chapter 5. • Make sure that a torn piece of paper is not inside the printer covering the scanner window. • The fixing unit may be smudged. Call Customer Support. • Clean the corona wire. See "Cleaning the corona wire" in Chapter 5. • Return the tab to the home position. 6-29

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CHAPTER 6 TROUBLESHOOTING
6-29
Image defect examples
Recommendation
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Black Horizontal repetitive defects
Toner scatters and stains the printed
page
.
•
The Toner cartridge may be damaged.
Install a new Toner
cartridge.
See "Replacing the Toner cartridge" in Chapter 5.
•
Make sure you use paper that meets specifications.
See
“
What
kind of paper can I use?
”
in Chapter 1.
Note
•
If you use label sheets for laser printers, the glue from the sheets
may sometimes stick to the OPC drum surface.
Clean the drum
unit.
See the previous page.
•
Do not use paper that has clips or staples because they will
scratch the surface of the drum.
•
If the unpacked drum unit is subject to excessive direct sunlight
or room light, the unit may be damaged.
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
White horizontal stripes
•
Make sure you use paper that meets the specifications. Rough
surfaced paper or thick media can cause the problem.
See
“
What
kind of paper can I use
”
in Chapter 1.
•
Make sure you select the appropriate media type in the printer
driver.
•
The problem may disappear by itself.
Try printing multiple pages
to clear this problem especially if the printer has not been used
for a long time.
•
The Toner cartridge may be damaged.
Install a new Toner
cartridge.
See "Replacing the Toner cartridge" in Chapter 5.
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Horizontal Lines
•
The drum unit may be damaged.
Install a new Drum unit.
See
"Replacing the Drum unit" in Chapter 5.
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
Black Vertical lines
Printed pages are stained with toner
or have vertical stripes.
•
The Toner cartridge may be damaged.
Install a new Toner
cartridge.
See "Replacing the Toner cartridge" in Chapter 5.
•
Make sure that a torn piece of paper is not inside the printer
covering the scanner window.
•
The fixing unit may be smudged.
Call Customer Support.
•
Clean the corona wire.
See
"Cleaning the corona wire" in
Chapter 5.
•
Return the tab to the home position.