Brother International HL-L2380DW Basic Users Guide - Page 62
Error Message, Cause, Action, in USA, Canada, No Paper, No Toner, Print Unable, Replace Drum - drum reset
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Error Message No Paper No Toner Print Unable XX Replace Drum Replace Toner Cause Action The machine is out of paper, or paper is not loaded correctly in the paper tray. Do one of the following: • Refill paper in the paper tray. Make sure the paper guides are set to the correct size. • Remove the paper and load it again. Make sure the paper guides are set to the correct size. • Make sure not to overfill the paper tray. The toner cartridge is not installed or is not installed correctly. Remove the drum unit and toner cartridge assembly. Install the toner cartridge in the drum unit correctly. Reinstall the toner cartridge and drum unit assembly in the machine. If the problem continues, replace the toner cartridge. The machine has a mechanical problem. • Press and hold to turn off the machine, wait a few minutes, and then turn it on again. • If the problem continues, contact Brother Customer Service. Contact Brother Customer Service at: 1-877-BROTHER (1-877-276-8437) (in USA) www.brother.ca/support (in Canada) or to locate a Brother Authorized Service Center, visit: http://www.brother-usa.com/service It is time to replace the drum unit. Replace the drum unit. The drum unit counter was not reset when a new drum was installed. Reset the drum unit counter. See the instructions included with the new drum unit. For more information, see the Online User's Guide:: Replace the Drum Unit The toner cartridge is at the Replace the toner cartridge with a end of its life. The machine new one. stops all print operations. While memory is available, faxes are stored in the memory. 47 A Troubleshooting