Brother International HL-L2380DW Basic Users Guide - Page 63

Scan Unable, Self-Diagnostic, Size Error 2-sided, Size mismatch, Toner Ended, Toner Low, Replace Toner

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Error Message Scan Unable Scan Unable XX Self-Diagnostic Size Error 2-sided Size mismatch Toner Ended Toner Low Cause Action The document is too long for 2‑sided scanning. The machine has a mechanical problem. Press . Use an appropriate size paper for 2‑sided scanning. • Press and hold to turn off the machine, and then turn it on again. • If the problem continues, contact Brother Customer Service. Contact Brother Customer Service at: 1-877-BROTHER (1-877-276-8437) (in USA) www.brother.ca/support (in Canada) or to locate a Brother Authorized Service Center, visit: http://www.brother-usa.com/service The temperature of the fuser unit does not rise to a specified temperature within the specified time. Press and hold to turn off the machine, wait a few seconds, and then turn it on again. Leave the machine idle for 15 minutes with the The fuser unit is too hot. power on. The paper size specified in the printer driver and the machine's menu are not available for automatic 2sided printing. Press . Choose a paper size supported by 2-sided printing. Paper sizes available for automatic 2sided printing are Letter, Legal and Folio. The paper in the tray is not the correct size and is not available for automatic 2sided printing. Load the correct size of paper in the tray and set the tray for that paper size. Paper sizes available for automatic 2sided printing are Letter, Legal and Folio. The paper in the tray is not Load the correct size of paper in the the correct size. tray and set the size of paper to the tray. The toner cartridge is at the Replace the toner cartridge with a end of its life. new one. If the LCD displays this message you can still print. The toner cartridge is near the end of its life. Order a new toner cartridge now so you have it ready when the LCD displays Replace Toner. 48

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Error Message
Cause
Action
Scan Unable
The document is too long
for 2
‑
sided scanning.
Press
. Use an appropriate size
paper for 2
‑
sided scanning.
Scan Unable
XX
The machine has a
mechanical problem.
•
Press and hold
to turn off the
machine, and then turn it on again.
•
If the problem continues, contact
Brother Customer Service.
Contact Brother Customer Service
at:
1-877-BROTHER
(1-877-276-8437)
(in USA)
www.brother.ca/support
(in
Canada)
or to locate a Brother Authorized
Service Center, visit:
Self-Diagnostic
The temperature of the
fuser unit does not rise to a
specified temperature within
the specified time.
Press and hold
to turn off the
machine, wait a few seconds, and
then turn it on again. Leave the
machine idle for 15 minutes with the
power on.
The fuser unit is too hot.
Size Error 2-sided
The paper size specified in
the printer driver and the
machine's menu are not
available for automatic 2-
sided printing.
Press
. Choose a paper size
supported by 2-sided printing.
Paper sizes available for automatic 2-
sided printing are Letter, Legal and
Folio.
The paper in the tray is not
the correct size and is not
available for automatic 2-
sided printing.
Load the correct size of paper in the
tray and set the tray for that paper
size.
Paper sizes available for automatic 2-
sided printing are Letter, Legal and
Folio.
Size mismatch
The paper in the tray is not
the correct size.
Load the correct size of paper in the
tray and set the size of paper to the
tray.
Toner Ended
The toner cartridge is at the
end of its life.
Replace the toner cartridge with a
new one.
Toner Low
If the LCD displays this
message you can still print.
The toner cartridge is near
the end of its life.
Order a new toner cartridge now so
you have it ready when the LCD
displays
Replace Toner
.
48