Brother International MFC 5440CN Users Manual - English - Page 139
Phone Line or Connections, Receiving Faxes, Sending Faxes, DIFFICULTY, SUGGESTIONS - enter maintenance mode
UPC - 012502610915
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DIFFICULTY Phone Line or Connections Dialing does not work. (No dial tone) Receiving Faxes Cannot receive a fax Sending Faxes Cannot send a fax Transmission Verification Report says 'Result:NG' or 'Result:ERROR'. SUGGESTIONS Check the MFC is plugged in. Check for a dial tone. If possible, call your MFC to hear it answer. If there is still no answer, check the telephone line cord connection and make sure all telephone connections are secured. If there is no ringing when you call your MFC, ask your telephone company to check the line. Change Tone/Pulse setting. (See Setting Tone and Pulse dialing mode on page 2-1.) Make sure the MFC is in the correct receiving mode for your setup. (See Basic receiving operations on page 4-1.) If you frequently encounter interference on the phone line, try changing the menu setting of Compatibility to Basic or Normal. (See Compatibility on page 11-14.) Make sure that the Fax mode on page 3-1.) key is illuminated. (See How to enter Fax Ask the other party to check that receiving machine has paper. Print the Transmission Verification Report and check for an error. (See Printing reports on page 7-3.) There is probably temporary noise or static on the line. Try sending the fax again. If you send a PC FAX message and get 'Result:NG' on the Transmission Verification Report, your MFC may be out of memory. Poor sending quality. Vertical black lines when sending. To gain extra memory, you can turn off Fax Storage (see Setting Fax Storage on page 6-3), print fax messages in memory (see Printing a fax from the memory on page 4-5) or cancel a Delayed Fax or Polling Job (see Canceling a scheduled job on page 3-11). If the problem continues, ask the telephone company to check your phone line. If you frequently get transmission error with possible interference on the phone line, try to change the menu setting of Compatibility to Basic or Normal. (See Compatibility on page 11-14.) Try changing your resolution to Fine or S.Fine. Make a copy to check your MFC's scanner operation. If the copy you made shows the same problem, your scanner is dirty. (See Cleaning the scanner on page 11-23.) 11 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE