Brother International RJ-3050Ai Online Users Guide PDF - Page 131

Error messages from the printer RJ-3150/3150Ai only, Error Message, Cause/Remedy, Device settings

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Troubleshooting Error messages from the printer (RJ-3150/3150Ai only) Error Message Cause/Remedy Incorrect Password  Is the admin password correct? Enter the correct password.  If you do not remember the password, use [Device settings] of the "Printer Setting Tool" to reset the password. For details, see 11 Admin Password in Display Settings (1) (RJ-3150/3150Ai only) on page 75. No Template Selected  There is no template with the specified number. Specify a correct number.  When printing a template, an error is indicated if the specified template does not exist. Invalid Database Record  There is no database with the specified number. Specify a correct number.  An error is indicated if the search for a template with a linked database fails. Media Error! Check Loading  Is the correct RD Roll installed? Check that the correct media, for example, type (die-cut label or continuous length tape) and die-cut label size, is installed. 8  Is the RD Roll installed correctly? If not, remove the RD Roll, and then reinstall it. For details, see Inserting the RD Roll on page 10.  Are the roll guides touching the sides of the RD Roll? Move the roll guides against the side of the RD Roll. For details, see Inserting the RD Roll on page 10.  Is enough of the roll remaining? If not, install a new RD Roll. Cover Open Close Cover Communication Error Is the RD Roll compartment cover open? Check that the RD Roll compartment cover is closed.  Transfer of the data failed. When sending a template as a .blf file, an error is indicated if the model name in the file is different.  Has the wireless LAN or Bluetooth connection been interrupted? The wireless LAN or Bluetooth connection was interrupted. Turn off the printer, and then turn the printer on again. WPS did not connect Try to connect again?  The access point could not be found.  An access point for establishing a connection could not be specified. Mass Storage Operation Error Is the printer in mass storage mode? An error is indicated if the file system becomes corrupted or a file is copied while a mass storage file is being processed. Turn off the printer. Noncompatible USB device. Remove Device Has a device been connected that is not supported by the USB host port? An overcurrent was detected by the USB host port, or connection of an unsupported device was detected. Turn off the printer, and then check the connected device. 122

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Troubleshooting
122
8
Error messages from the printer (RJ-3150/3150Ai only)
Error Message
Cause/Remedy
Incorrect Password
Is the admin password correct?
Enter the correct password.
If you do not remember the password, use [
Device settings
] of the “
Printer
Setting Tool
” to reset the password. For details, see 11 Admin Password
in
Display Settings (1) (RJ-3150/3150Ai only)
on page 75.
No Template
Selected
There is no template with the specified number.
Specify a correct number.
When printing a template, an error is indicated if the specified template does
not exist.
Invalid Database Record
There is no database with the specified number.
Specify a correct number.
An error is indicated if the search for a template with a linked database fails.
Media Error!
Check Loading
Is the correct RD Roll installed?
Check that the correct media, for example, type (die-cut label or continuous
length tape) and die-cut label size, is installed.
Is the RD Roll installed correctly?
If not, remove the RD Roll, and then reinstall it. For details, see
Inserting the
RD Roll
on page 10.
Are the roll guides touching the sides of the RD Roll?
Move the roll guides against the side of the RD Roll. For details, see
Inserting the RD Roll
on page 10.
Is enough of the roll remaining?
If not, install a new RD Roll.
Cover Open
Close Cover
Is the RD Roll compartment cover open?
Check that the RD Roll compartment cover is closed.
Communication
Error
Transfer of the data failed. When sending a template as a .blf file, an error
is indicated if the model name in the file is different.
Has the wireless LAN or Bluetooth connection been interrupted?
The wireless LAN or Bluetooth connection was interrupted. Turn off the
printer, and then turn the printer on again.
WPS did not connect
Try to connect again?
The access point could not be found.
An access point for establishing a connection could not be specified.
Mass Storage
Operation Error
Is the printer in mass storage mode?
An error is indicated if the file system becomes corrupted or a file is copied
while a mass storage file is being processed. Turn off the printer.
Noncompatible USB device.
Remove Device
Has a device been connected that is not supported by the USB host port?
An overcurrent was detected by the USB host port, or connection of an
unsupported device was detected. Turn off the printer, and then check the
connected device.