Brother International RJ-3050Ai Online Users Guide PDF - Page 185

I'm using security software., Your Brother printer cannot print over the network.

Page 185 highlights

Troubleshooting Your Brother printer cannot print over the network. Your Brother printer is not found on the network even after successful installation. (continued) Question Solution Is your Brother printer correctly connected to the network? For RJ-3050/3050Ai, check the Wi-Fi indicator on the printer. : The network is correctly connected. (flashes once every 3 seconds) : The network is not connected correctly, and 18 the wireless network setup must be reconfigured. I have checked and tried all the above, but my Brother printer does not print. Is there anything else I can do? For RJ-3150/3150Ai, check the WLAN icon on the LCD display. : The network is correctly connected. : The network is not connected correctly, and the wireless network setup must be reconfigured. : The wireless network settings are disabled. Uninstall the printer driver and the software, and then reinstall them. I'm using security software. Question Solution Did you choose to accept the If you did not choose to accept the security alert dialog box, the firewall function of security alert dialog box during your security software may be rejecting access. Some security software might the standard installation or block access without showing a security alert dialog box. To allow access, see the BRAdmin Light installation or instructions of your security software or ask the manufacturer. when using the printing features? What port numbers are required The following port numbers are used for Brother network features: for the Brother network features?  BRAdmin Light i Port number 161 / Protocol UDP For details on how to open the port, see the instructions for the security software or ask the manufacturer. I want to make sure that my network devices are working correctly. Question Are your Brother printer, access point/router or network hub turned on? Where can I find my Brother printer's network settings, such as IP address? Solution Make sure you have confirmed all instructions in Make sure you have first checked the following: on page 173. Check [Communication settings] in the [Printer Setting Tool]. See Printer Setting Tool on page 49. 176

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Troubleshooting
176
18
Is your Brother printer correctly
connected to the network?
For RJ-3050/3050Ai, check the Wi-Fi indicator on the printer.
: The network is correctly connected.
(flashes once every 3 seconds) : The network is not connected correctly, and
the wireless network setup must be reconfigured.
For RJ-3150/3150Ai, check the WLAN icon on the LCD display.
:
The network is correctly connected.
:
The network is not connected correctly, and the wireless network
setup must be reconfigured.
:
The wireless network settings are disabled.
I have checked and tried all the
above, but my Brother printer
does not print. Is there anything
else I can do?
Uninstall the printer driver and the software, and then reinstall them.
I’m using security software.
Question
Solution
Did you choose to accept the
security alert dialog box during
the standard installation or
BRAdmin Light installation or
when using the printing features?
If you did not choose to accept the security alert dialog box, the firewall function of
your security software may be rejecting access. Some security software might
block access without showing a security alert dialog box. To allow access, see the
instructions of your security software or ask the manufacturer.
What port numbers are required
for the Brother network features?
The following port numbers are used for Brother network features:
BRAdmin Light
i
Port number 161 / Protocol UDP
For details on how to open the port, see the instructions for the security software
or ask the manufacturer.
I want to make sure that my network devices are working correctly.
Question
Solution
Are your Brother printer, access
point/router or network hub
turned on?
Make sure you have confirmed all instructions in
Make sure you have first checked
the following:
on page 173.
Where can I find my Brother
printer’s network settings, such
as IP address?
Check [
Communication settings
] in the [
Printer Setting Tool
].
See
Printer Setting Tool
on page 49.
Your Brother printer cannot print over the network.
Your Brother printer is not found on the network even after successful installation. (continued)
Question
Solution