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Brother International RJ-3050Ai Online Users Guide PDF - Page 182

Troubleshooting, Overview, Identifying the Problem

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18 Troubleshooting 18 Overview 18 This chapter explains how to resolve typical network problems you may encounter when using the Brother printer. If, after reading this chapter, you are unable to resolve your problem, visit the Brother Solutions Center at support.brother.com. 18 Identifying the Problem 18 Make sure you have first checked the following: The rechargeable Li-ion battery is inserted correctly and has enough battery charge remaining, and the Brother printer is turned on. All protective packaging has been removed from the printer. The access point (for wireless) or router is turned on and its link light is blinking. The RD Roll compartment cover is fully closed. The roll is inserted correctly in the roll compartment. Go to the page for your solution from the lists below 18 Problem I see error messages when configuring Wi-Fi or Bluetooth settings from the printer (RJ-3150/3150Ai only) I cannot complete the Wi-Fi settings network setup configuration I want to make sure that my network devices are working correctly See page 173 174 176 Error messages when configuring Wi-Fi or Bluetooth settings from the printer (RJ-3150/3150Ai only) Error Message Incorrect Password Communication Error WPS did not connect Try to connect again? Cause/Remedy  Is the admin password correct? Enter the correct password.  If you do not remember the password, use [Device settings] of the "Printer Setting Tool" to reset the password. For details, see 11 Admin Password in Display Settings (1) (RJ-3150/3150Ai only) on page 75. Has the wireless LAN or Bluetooth connection been interrupted? The wireless LAN or Bluetooth connection was interrupted. Turn off the printer, and then turn the printer on again.  The access point could not be found.  An access point for establishing a connection could not be specified. 173

Section	Page
Online User’s Guide RJ-3050/3050Ai RJ-3150/3150Ai	1
Introduction	2
Important Notice	2
Symbols Used in This Guide	2
Trademarks and Copyrights	3
IMPORTANT NOTE	4
Table of Contents	5
Basic Operations	10
1 Setting Up the Printer	11
General Description	11
Using the Rechargeable Li-ion Battery	13
Installing the Rechargeable Li-ion Battery	13
Removing the Rechargeable Li-ion Battery	13
Recharging the Rechargeable Li-ion Battery	14
While Installed in the Printer	14
Connecting to an AC Power Outlet (Optional)	15
Connecting to a DC Power Outlet (Optional)	16
Using the Battery Charger (Optional)	16
Using the Cradle (Optional)	16
Stopping Rechargeable Li-ion Battery Charging	17
Tips on Using the Rechargeable Li-ion Battery	17
Rechargeable Li-ion Battery Characteristics	17
Installing the Clock Battery (RJ-3150/3150Ai Only)	18
Turning the Printer On or Off	19
Inserting the RD Roll	19
When Using RJ-3050/3050Ai or When Not Using the Label Peeler (RJ-3150/3150Ai)	20
Cutting Roll Paper	22
When Using the Label Peeler (RJ-3150/3150Ai Only)	22
Printer Driver Settings	25
After Printing	26
Removing the RD Roll	27
Attaching the Belt Clip	29
Installing the Printer Driver and the Software	30
Before You Begin (Connecting the Printer Using a Wireless Network)	30
Uninstalling the Printer Driver	31
Connecting the Computer and Printer	33
USB Connection	33
Bluetooth Connection	34
Wi-Fi Connection	35
LCD Display (RJ-3150/3150Ai Only)	36
Screen	36
LCD Display Settings	37
Specifying Settings from the Printer	37
Setting the Time and Date	46
Setting the Menu Security	47
2 Using the Printer	48
Operation Panel	48
Button Functions	49
Indicators	51
Printing Solutions	52
Printing from Computers and Mobile Devices	52
Making Prints Lighter or Darker	53
Printer Driver Options	54
Printing Labels Stored in the Printer (RJ-3150/3150Ai Only)	54
Configuring the Template Mode	54
Printing Using the Operation Panel on the Printer	54
Printing Using a Barcode Reader	56
Label Layouts on the Printer (Deleting and Log) (RJ-3150/3150Ai Only)	57
3 Printer Setting Tool	58
About the Printer Setting Tool	58
Before Using the Printer Setting Tool	58
Using the Printer Setting Tool	59
Communication Settings	61
Settings Dialog Box	61
Menu Bar	63
General Tab	66
Communication Settings	66
IPv6	67
Wireless LAN Tab	68
TCP/IP (Wireless)	68
IPv6	69
Wireless Settings	70
Wireless Direct Tab	72
Wireless Direct Settings	72
Bluetooth Tab	73
Bluetooth Settings	73
Auto re-pairing (RJ-3050Ai/3150Ai only)	74
Applying Setting Changes to Multiple Printers	75
Device Settings	76
Menu Bar	78
Settings Tabs	80
Basic Tab	80
Advanced Tab	82
Sensor Adjustment Tab	83
Display Settings (1) (RJ-3150/3150Ai only)	84
Display Settings (2) (RJ-3150/3150Ai only)	86
Store Image (RJ-3150/3150Ai Only)	88
Main Screen	88
Edit Screen	89
P-touch Template Settings	91
P-touch Template	91
P-touch Template Settings Dialog Box	92
Paper Size Setup	94
Paper Size Setup Dialog Box	94
New Dialog Box	96
Advanced Printing Adjustments Dialog Box	97
Distributing Paper Formats	99
Distributing Only Paper Formats	99
4 Other Functions	100
Mass Storage	100
Description	100
Using the Mass Storage Feature	100
JPEG Printing	101
5 Printing Labels Using P-touch Template (RJ-3150/3150Ai Only)	102
P-touch Template Function	102
Preparation	103
Specifying Settings in the P-touch Template Settings Tool	103
Connecting a Barcode Reader	104
Preset Template Printing	105
Barcode Printing (Copying)	107
Database-assisted Label Printing	109
Numbering Function (Serialized Number) Printing	112
For a Text Label	112
For a Barcode Label	115
6 Maintaining the Printer	118
Print Head Maintenance	118
Roller Maintenance	119
Paper Outlet Maintenance	120
Label Peeler Maintenance (RJ-3150/3150Ai Only)	121
7 Reference	122
LED Indicators	122
Indicator Warnings	124
Printing the Printer Set-up Information	125
8 Troubleshooting	126
Overview	126
9 Technical Information	133
Product Specifications	133
Software	135
10 How to Use P-touch Editor	136
Using P-touch Editor	136
Using P-touch Editor	136
Starting P-touch Editor	136
Printing with P-touch Editor	138
Tips for Creating Templates	140
Creating a Template	140
Setting the Text and Order for Displaying on the LCD Display	142
Inserting the Date and Time in a Label	143
Linking a Database to a Template	144
11 How to Use P-touch Transfer Manager & P-touch Library	146
Using P-touch Transfer Manager	147
Transferring the Label Template to P-Touch Transfer Manager	147
Transferring Templates or Other Data from the Computer to the Printer via USB	150
Backing up Templates or Other Data Saved in the Printer	155
Deleting All the Printer Data	156
Using P-touch Library	157
Starting P-touch Library	157
Opening and Editing Templates	158
Printing Templates	159
Searching for Templates or Other Data	159
12 Transferring Label Templates with P-touch Transfer Express	161
Preparing P-touch Transfer Express	161
Transferring the Label Template to P-Touch Transfer Manager	162
Saving the Label Template as a Transfer Package File (.pdz)	163
Distributing the Transfer Package File (.pdz) and P-Touch Transfer Express to the User	165
Transferring the Transfer Package File (.pdz) to Brother Printer	166
13 How to update P-touch Software	169
Updating P-touch Editor	169
Updating the Firmware	171
Wireless network	173
14 Introduction	174
Network Features	174
15 Changing Your Printer’s Network Settings	175
Changing Your Printer's Network Settings (IP Address, Subnet Mask and Gateway)	175
Using the BRAdmin Light Utility	175
Installing BRAdmin Light	175
Setting the IP address, Subnet Mask and Gateway using BRAdmin Light	175
Other Management Utilities	177
Using the Web Based Management (Web Browser)	177
Using the BRAdmin Professional Utility	177
16 Configuring Your Printer for a Wireless Network	178
Using Your Brother Printer’s Own Functions (RJ-3150/3150Ai Only)	178
Establishing a Wireless LAN Connection	178
Displaying the Network Settings	178
Establishing a Wireless LAN Connection Using WPS	178
17 Web Based Management	180
Overview	180
Configuring the Printer Settings Using Web Based Management (Web Browser)	181
18 Troubleshooting	182
Overview	182
Identifying the Problem	182
Go to the page for your solution from the lists below	182
19 Appendix A	187
Supported Protocols and Security Features	187
20 Appendix B	188
Types of Network Connections and Protocols	188
Types of Network Connections	188
Configuring Your Brother Printer for a Network	190
IP Addresses, Subnet Masks and Gateways	190
IP address	190
Subnet mask	191
Gateway (and router)	191
Wireless Network Terms and Concepts	192
Security Terms	192
Authentication and encryption	192
Authentication and Encryption methods for a personal wireless network	192
Authentication and Encryption methods for an enterprise wireless network	194
21 Appendix C	197
General Procedure for the P-touch Template Function	197
List of Barcodes for Specifying Settings	198