Campbell Scientific CR6 CR6 Measurement and Control System - Page 468
Repair
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Section 9. Maintenance - Details Figure 137. Remove and Replace Battery 9.3 Repair Occasionally, a CR6 requires repair. Consult with a Campbell Scientific application engineer before sending any product for repair. Be prepared to perform some troubleshooting procedures while on the phone with the application engineer. Many problems can be resolved with a telephone conversation. If a repair is warranted, the following procedures should be followed when sending the product. Products may not be returned without prior authorization. The following contact information is for US and International customers residing in countries served by Campbell Scientific, Inc. directly. Affiliate companies handle repairs for customers within their territories. Please visit www.campbellsci.com to determine which Campbell Scientific company serves your country. To obtain a Returned Materials Authorization (RMA), contact CAMPBELL SCIENTIFIC, INC., phone (435) 227-2342. After an application engineer determines the nature of the problem, an RMA number will be issued. Please write this number clearly on the outside of the shipping container. Campbell Scientific's shipping address is: CAMPBELL SCIENTIFIC, INC. RMA#_____ 815 West 1800 North Logan, Utah 84321-1784 For all returns, the customer must fill out a "Statement of Product Cleanliness and Decontamination" form and comply with the requirements specified in it. The form is available from our web site at www.campbellsci.com/repair. A completed 468
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