Canon BJC 6100 User Guide - Page 58

Troubleshooting

Page 58 highlights

Troubleshooting When a problem occurs while you are using the printer, refer to the topics listed below to resolve the problem. This manual describes the symptoms of only the printer problems you are most likely to encounter. If your problem is not described here, refer to the Reference Guide on the Setup Software & Reference Guide CD-ROM. s Cannot install the printer driver ¬ p.59 s Paper jams ¬ p.60 s Paper misfeeds ¬ p.60 s An error message appears ¬ p.61 q Error writing to LPT1 or USBPRN displayed ¬ p.61 q Application error or General Protection Fault ¬ p.63 q Error number (*202) displayed ¬ p.64 q Error number (*203) displayed ¬ p.64 q Error number (*300) displayed ¬ p.64 s Printing stops in mid-job ¬ p.65 s The POWER lamp flashes in orange with beeps ¬ p.66 s The POWER lamp flashes orande and green alternately with beeps ¬ p.67 s Printout is unsatisfactory ¬ p.68 q Meaningless characters or symbols printed ¬ p.68 q Printout is faint or colours are wrong ¬ p.69 q The last part of print job not printing ¬ p.70 q Print side rubbed and stained ¬ p.71 q Printed and on-screen colour do not match ¬ p.71 q Printed pages curled, warped or wrinkled ¬ p.72 s Other problems ¬ p.73 Refer to the Reference Guide on the Setup Software & Reference Guide CD-ROM for information on how to deal with other problems. When an error occurs When the ink or paper runs out or the paper jams, the BJ Status Monitor automatically appears. The BJ Status Monitor is an application that uses messages and pictures to display printing progress and the status of the printer while it is printing. Œ Look at the messages and pictures to determine what type of error has occurred.  Click the Guide tab and proceed as directed by the message shown. After you have resolved the error, printing resumes. 58

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75

58
Troubleshooting
When a problem occurs while you are using the printer, refer to the topics listed below to resolve the
problem.
This manual describes the symptoms of only the printer problems you are most likely to
encounter.
If your problem is not described here, refer to the Reference Guide on the Setup Software &
Reference Guide CD-ROM.
Cannot install the printer driver
p.59
Paper jams
p.60
Paper misfeeds
p.60
An error message appears
p.61
Error writing to LPT1 or USBPRN displayed
p.61
Application error or General Protection Fault
p.63
Error number (*202) displayed
p.64
Error number (*203) displayed
p.64
Error number (*300) displayed
p.64
Printing stops in mid-job
p.65
The POWER lamp flashes in orange with beeps
p.66
The POWER lamp flashes orande and green alternately with beeps
p.67
Printout is unsatisfactory
p.68
Meaningless characters or symbols printed
p.68
Printout is faint or colours are wrong
p.69
The last part of print job not printing
p.70
Print side rubbed and stained
p.71
Printed and on-screen colour do not match
p.71
Printed pages curled, warped or wrinkled
p.72
Other problems
p.73
Refer to the Reference Guide on the Setup Software & Reference Guide CD-ROM for information on
how to deal with other problems.
When an error occurs
When the ink or paper runs out or the paper jams, the BJ Status
Monitor automatically appears.
The BJ Status Monitor is an applica-
tion that uses messages and pictures to display printing progress and
the status of the printer while it is printing.
Look at the messages and pictures to determine what type of
error has occurred.
Click the Guide tab and proceed as directed by the message
shown. After you have resolved the error, printing resumes.