Canon BJC 6100 User Guide - Page 61

An error message appears, Troubleshooting

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Troubleshooting Cause: Paper wrinkled, curled. Solution: Check that you are using appropriate media. Paper that is folded, curled or crumpled not only feeds incorrectly, but may also cause paper jams. Cause: Auto Feeder is not selected in printer driver. Solution: Open the Printer Properties dialog box and click on the Advanced button in the Main tab. Then click the down-arrow to the right of the Paper Feed box and select Auto Feeder from the pull-down list. An error message appears q Error writing to LPT1 or USBPRN displayed Cause: Printer is not on. Solution: Check the POWER lamp to see if it is lit green. If the POWER lamp is flashing, the printer is still warming up. Please wait until the POWER lamp is continuously lit green. Cause: Printer cable not connected correctly. Solution: Make sure that the printer cable is securely fastened to the computer and the printer. For details, refer to the Getting Started manual. Cause: Printer cable fault. Solution: Try using another printer cable. For details about the printer cable, contact the hardware manufacturer. Cause: Switching device or external buffer fault. Solution: Disconnect the switching device or external buffer and print with the printer directly connected to the computer. If you can then print normally, the fault is probably in the switching device or external buffer. Consult the hardware manufacturer. 61

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61
Cause:
Paper wrinkled, curled.
Solution:
Check that you are using appropriate media.
Paper that is folded, curled or crumpled not only feeds incorrectly, but may also cause paper jams.
Cause:
Auto Feeder is not selected in printer driver.
Solution:
Open the Printer Properties dialog box and click on the Advanced button in the Main tab.
Then click the
down-arrow to the right of the Paper Feed box and select Auto Feeder from the pull-down list.
An error message appears
●
Error writing to LPT1 or USBPRN displayed
Cause:
Printer is not on.
Solution:
Check the POWER lamp to see if it is lit green.
If the POWER lamp is flashing, the printer is still warming up.
Please wait until the POWER lamp is continu-
ously lit green.
Cause:
Printer cable not connected correctly.
Solution:
Make sure that the printer cable is securely fastened to the computer and the printer.
For details, refer to the Getting Started manual.
Cause:
Printer cable fault.
Solution:
Try using another printer cable.
For details about the printer cable, contact the hardware manufacturer.
Cause:
Switching device or external buffer fault.
Solution:
Disconnect the switching device or external buffer and print with the printer directly connected to the comput-
er.
If you can then print normally, the fault is probably in the switching device or external buffer.
Consult the
hardware manufacturer.
Troubleshooting