Canon DP-V1710 User Manual - Page 102

Troubleshooting

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Troubleshooting 102 Symptom Cause and Action Power does not turn on. • Press the button. 11 (Power indicator does not turn on.) • Check that the AC power supply or DC power cord is connected 22 correctly. • Brightness of the power indicator may be turned off. Turn it on and 73 check once more. The screen is dark. When the power indicator does not turn on: • Press the button. 11 • Check that the AC power supply or DC power cord is connected 22 correctly. When the power indicator is lit orange: 22 • Press the button. When the power indicator is flashing orange: 22 • Flashing once every 3 seconds : Contact Canon Customer Center. • Flashing twice every 3 seconds : - Turn on the power with the button. - The temperature of the display rises (or falls) depend on operation 79 environment. Check the environmental conditions and do not use in direct sunlight. - If the power still does not turn on, contact Canon Customer Center. The power suddenly goes off when a DC • Depending on the model of DC power supply used, the output voltage power supply is used. may decrease suddenly and even turn off (0 V output) when a threshold value is reached. Before that, a warning message about low input - voltage may be displayed only briefly or not at all. Connect a charged DC power supply or AC power supply. The image does not display. • Set each item in [Channel Settings] according to input signal. 53 The 3G-SDI RAW signal image does not • At times the 3G-SDI RAW signal image may not display, depending display. on the type of the CINEMA EOS SYSTEM camera. Refer to the Canon - website for a list of supported products. There is a blank area when set to Quad • There may be no input signal. Check the signal. 20 Input/Dual Input. • Signals with different resolution or frequency may be input from each 78 terminal. Check the signal. Screen is too bright/dark. • Adjust the [Contrast] on the OSD menu. 40 • There is a limit on the service life of LCD backlight. If the screen becomes dark or starts flickering, contact Canon Customer Center. Burn-in image appears. • This is a characteristic of the LCD panel and you should avoid displaying - stationary image for a long time.

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102
Troubleshooting
Symptom
Cause and Action
Power does not turn on.
(Power indicator does not turn on.)
•
Press the
button.
•
Check that the AC power supply or DC power cord is connected
correctly.
•
Brightness of the power indicator may be turned off. Turn it on and
check once more.
11
22
73
The screen is dark.
When the power indicator does not turn on:
•
Press the
button.
•
Check that the AC power supply or DC power cord is connected
correctly.
11
22
When the power indicator is lit orange:
•
Press the
button.
22
When the power indicator is flashing orange:
•
Flashing once every 3 seconds : Contact Canon Customer Center.
•
Flashing twice every 3 seconds :
- Turn on the power with the
button.
- The temperature of the display rises (or falls) depend on operation
environment. Check the environmental conditions and do not use in
direct sunlight.
- If the power still does not turn on, contact Canon Customer Center.
22
79
The power suddenly goes off when a DC
power supply is used.
•
Depending on the model of DC power supply used, the output voltage
may decrease suddenly and even turn off (0 V output) when a threshold
value is reached. Before that, a warning message about low input
voltage may be displayed only briefly or not at all. Connect a charged
DC power supply or AC power supply.
—
The image does not display.
•
Set each item in [Channel Settings] according to input signal.
53
The 3G-SDI RAW signal image does not
display.
•
At times the 3G-SDI RAW signal image may not display, depending
on the type of the CINEMA EOS SYSTEM camera. Refer to the Canon
website for a list of supported products.
—
There is a blank area when set to Quad
Input/Dual Input.
•
There may be no input signal. Check the signal.
•
Signals with different resolution or frequency may be input from each
terminal. Check the signal.
20
78
Screen is too bright/dark.
•
Adjust the [Contrast] on the OSD menu.
•
There is a limit on the service life of LCD backlight. If the screen
becomes dark or starts flickering, contact Canon Customer Center.
40
Burn-in image appears.
•
This is a characteristic of the LCD panel and you should avoid displaying
stationary image for a long time.
—