Canon DP-V1711 Video Display Operation Guide - Page 117

Troubleshooting, Symptom, Cause and Action, Input/Dual Input.

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Troubleshooting Symptom Cause and Action There is a blank area when set to Quad Input/Dual Input. • There may be no input signal. Check the signal. 49 • Some combinations are not supported. Check the signal. 94 • There may be no input signal. Look at the display area icon in the interface area and check that the input area and signal cables are properly connected. • Some combinations are not supported. Check the signal. • There may be no input signal. View the display area icon in the interface area and check that the input area and signal cables are properly connected. • Signals with different resolution or frequency may be input from each terminal. Check the signal. • There may be no input signal. Check the signal. • Signals with different resolution or frequency may be input from each terminal. Check the signal. The image appears to be delayed. • When [Reduce Backlight Flash] is set to [On], the displayed image may 89 be delayed depending on the scene. In such case, change the setting to [Off]. Video paused temporarily The screen may pause when running [Capture] via a web browser. When 23 [Capture] is complete, or turning [Web] [Control] to [Off] will return to 84 normal screen. Screen is too bright/dark. • Adjust the [Contrast] on the OSD menu. 26 • Adjust the settings for [Boost Contrast] on the OSD menu. 35 • Adjust the settings for [Boost Contrast] on the 35 OSD menu. • There is a limit on the service life of LCD backlight. If the screen becomes dark or starts flickering, contact Canon Customer Center. Burn-in image appears. • This is a characteristic of the LCD panel and you should avoid displaying - stationary image for a long time. There is an unlit or red, blue, green, or • LCD display is made of very high precision technology. It has effective white dot on screen. pixels of 99.99% or more, but there may be black dots or red, blue, or - green dots that may be always on. This is not a failure. There is an interference pattern or trace • The symptom may be resolved by displaying a white or black image on that remains when the LCD panel is the entire screen. - pressed. OSD menu cannot be used. • Check that [Protect Settings] is not set. 87 117

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Troubleshooting
117
Symptom
Cause and Action
There is a blank area when set to Quad
Input/Dual Input.
• There may be no input signal. Check the signal.
• Some combinations are not supported. Check the signal.
• There may be no input signal. Look at the display area icon in the
interface area and check that the input area and signal cables are
properly connected.
• Some combinations are not supported. Check the signal.
• There may be no input signal. View the display area icon in the interface
area and check that the input area and signal cables are properly
connected.
• Signals with different resolution or frequency may be input from each
terminal. Check the signal.
• There may be no input signal. Check the signal.
• Signals with different resolution or frequency may be input from each
terminal. Check the signal.
49
94
The image appears to be delayed.
• When [Reduce Backlight Flash] is set to [On], the displayed image may
be delayed depending on the scene. In such case, change the setting to
[Off].
89
Video paused temporarily
The screen may pause when running [Capture] via a web browser. When
[Capture] is complete, or turning [Web]
[Control] to [Off] will return to
normal screen.
23
84
Screen is too bright/dark.
• Adjust the [Contrast] on the OSD menu.
•
Adjust the settings for [Boost Contrast] on the OSD menu.
•
Adjust the settings for [Boost Contrast] on the
OSD menu.
• There is a limit on the service life of LCD backlight. If the screen
becomes dark or starts flickering, contact Canon Customer Center.
26
35
35
Burn-in image appears.
• This is a characteristic of the LCD panel and you should avoid displaying
stationary image for a long time.
—
There is an unlit or red, blue, green, or
white dot on screen.
• LCD display is made of very high precision technology. It has effective
pixels of 99.99% or more, but there may be black dots or red, blue, or
green dots that may be always on. This is not a failure.
—
There is an interference pattern or trace
that remains when the LCD panel is
pressed.
• The symptom may be resolved by displaying a white or black image on
the entire screen.
—
OSD menu cannot be used.
• Check that [Protect Settings] is not set.
87