Canon Digital Rebel Software Instructions EOS DSD Ver.6 - Page 177

The software doesn't run properly or doesn't run at all.

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Troubleshooting The software doesn't run properly or doesn't run at all. ● Is the preferences file for the software corrupted? ➞ The preferences file for your software may be damaged. Quit all active programs, delete the [Canon CameraCom Pref] file and the preference files for the software you are using from the [Preferences] folder, and then restart the software. If you are using OS X, double-click the startup disk and click the [Home] button. Then double-click the [Library] folder s [Preferences] to open the [Preferences] folder and delete the target preference files. If you are using OS 9, open the [Preferences] folder by double-clicking [System Folder] s the [Preferences] folder on the startup disk and then delete the target preference files. M • Canon CameraCom Pref • CanonFileViewerUtility Pref • RemoteCapture Pref • ImageBrowser Preferences Communications and default settings file shared by all software programs Preferences file for File Viewer Utility Preferences file for RemoteCapture Preferences file for ImageBrowser 6 Troubleshooting and Uninstallation M-73

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M-73
Troubleshooting and Uninstallation
M
6
Troubleshooting
The software doesn’t run properly or doesn’t run at all.
●
Is the preferences file for the software corrupted?
➞
The preferences file for your software may be damaged.
Quit all active programs, delete the [Canon CameraCom Pref] file and the preference
files for the software you are using from the [Preferences] folder, and then restart the
software.
If you are using OS X, double-click the startup disk and click the [Home] button. Then
double-click the [Library] folder
s
[Preferences] to open the [Preferences] folder and
delete the target preference files.
If you are using OS 9, open the [Preferences] folder by double-clicking [System Folder]
s
the [Preferences] folder on the startup disk and then delete the target preference files.
• Canon CameraCom Pref
Communications and default settings file shared by all
software programs
• CanonFileViewerUtility Pref
Preferences file for File Viewer Utility
• RemoteCapture Pref
Preferences file for RemoteCapture
• ImageBrowser Preferences
Preferences file for ImageBrowser