Canon EOS 5DS R Instruction Manual - Page 485

Troubleshooting Guide No picture on the TV set. Check if the [53: Video system] is correctly set to [For NTSC] or [For PAL] (depending on the video system of your TV set). Check that the HDMI cable's plug is inserted all the way in (p.351). There are multiple movie files for a single movie shoot. If the movie file size reaches 4 GB, another movie file will be created automatically (p.299). My card reader does not recognize the card. Depending on the card reader and computer OS used, large-capacity CF cards or SDXC cards may not be correctly recognized. In such a case, connect your camera to the computer with the interface cable, then transfer the images to your computer, using EOS Utility (EOS software, p.520). I cannot process the RAW image. 41 and 61 images cannot be processed with the camera. Use the EOS software, Digital Photo Professional to process the image (p.520). I cannot resize or crop the image. JPEG c, 1, 41, and 61 images cannot be resized or cropped with the camera (p.369, 371). 485