Canon PIXMA MP800 Service Manual - Page 13

Other Error Messages, SCAN, PHOTO/FILM, or MEMORY CARD - wireless

Page 13 highlights

Alarm LED lit 22 times Continuous alternate blinking Alarm LED lit Scanner lock error Scanner error ROM error RAM error [5020] The scanner is not in the home position at - Turn the machine off, unlock the power-on. Since the error takes place assuming scanner lock switch, then turn the that the scanner lock switch is not unlocked machine on again. before power-on, the Alarm LED is lit in orange and the message is displayed on the LCD (as with an operator call error), though the internal process is categorized as a service call error. On the LCD, "Release the scanner lock switch and turn the power off and back on." is displayed. [5010] The scanner unit cannot detect the home - Scanner unit position, or the scanner unit warming-up is not done properly at power-on. On the LCD, "Scanner is not operating correctly." is displayed. [6100] The check sum value is incorrect in the ROM - Logic board ass'y check at hard-power-on. [6300] The RAM error occurred in the RAM check at - Logic board ass'y hard-power-on. 2-3. Other Error Messages Message on the LCD Cause Solution Printing is unavailable. Data received The received image data was invalid in via wireless communication is not infrared communication from a mobile photo data. phone. The error message is displayed for a while, then the LCD automatically returns to the initial screen you see when the COPY, SCAN, PHOTO/FILM, or MEMORY CARD button is pressed. The selected paper cannot be fed from The paper type being used is not supported Change the paper source to the ASF. cassette. Change the paper source. for paper feeding from the cassette. Cannot specify the followings Settings made conflict each other. together. Change one of the settings. The error message is displayed for a while, then the LCD automatically returns to the display before the error occurrence. Device memory is full. Cannot The memory is not sufficient to do the print Reduce the amount of data to be printed, or continue process. Reduce the number job. print from a computer. of photos to print. Failed to scan. Either document cannot The machine failed in scanning the document Press the OK button to clear the error. The be scanned or is not placed on the for Fit-to-page copy, or photos or films were LCD automatically returns to the display platen glass. not recognized in pre-scanning. before the error occurrence. Press . (: Color button icon) The Black button was pressed, but it is invalid. A temporary error. Press the Color button to continue the operation. Press . (: Black button icon) The Color button was pressed, but it is invalid. A temporary error. Press the Black button to continue the operation. There are no photos in memory card. Supported image files are not in the memory The error message is displayed for a while, card. then disappears. The value exceeds the number of copies you can print. During selecting images or specifying the number of copies, the total print quantity exceeds the prescribed value of 999. After the error message is displayed for a while, the last operation before the error is cancelled, and the total print quantity returns to the value before the error. Memory card is not set. Insert the card No memory card is inserted in the slot. after checking the direction. Set a memory card. DPOF information is not saved in the DPOF print was selected in the menu, but no The error message is displayed for a while, memory card. DPOF files are contained in the memory then the LCD automatically returns to the card. display before the error occurrence. The number of copies to print is not set. Input the number of copies. Multi-photo print was attempted without specifying the print quantity (with the print quantity left "0" (zero)). The error message is displayed for a while, then disappears. Specify the print quantity. This layout is available only for A4 or In Layout print, "Mixed 1, 2, or 3" which is The error message is displayed for a while, 8.5"x11"(LTR). available only with A4 or LTR size paper is then the LCD automatically returns to the selected, but the paper size is not set to A4 or display before the error occurrence. LTR. 1-8

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2-3.
Other Error Messages
Alarm LED lit
Scanner lock
error
[5020]
The scanner is not in the home position at
power-on. Since the error takes place assuming
that the scanner lock switch is not unlocked
before power-on, the Alarm LED is lit in
orange and the message is displayed on the
LCD (as with an operator call error), though the
internal process is categorized as a service call
error.
On the LCD, "Release the scanner lock switch
and turn the power off and back on." is
displayed.
- Turn the machine off, unlock the
scanner lock switch, then turn the
machine on again.
22 times
Scanner error
[5010]
The scanner unit cannot detect the home
position, or the scanner unit warming-up is not
done properly at power-on.
On the LCD, "Scanner is not operating
correctly." is displayed.
- Scanner unit
Continuous
alternate blinking
ROM error
[6100]
The check sum value is incorrect in the ROM
check at hard-power-on.
- Logic board ass'y
Alarm LED lit
RAM error
[6300]
The RAM error occurred in the RAM check at
hard-power-on.
- Logic board ass'y
Message on the LCD
Cause
Solution
Printing is unavailable. Data received
via wireless communication is not
photo data.
The received image data was invalid in
infrared communication from a mobile
phone.
The error message is displayed for a while,
then the LCD automatically returns to the
initial screen you see when the COPY,
SCAN, PHOTO/FILM, or MEMORY CARD
button is pressed.
The selected paper cannot be fed from
cassette. Change the paper source.
The paper type being used is not supported
for paper feeding from the cassette.
Change the paper source to the ASF.
Cannot specify the followings
together. Change one of the settings.
Settings made conflict each other.
The error message is displayed for a while,
then the LCD automatically returns to the
display before the error occurrence.
Device memory is full. Cannot
continue process. Reduce the number
of photos to print.
The memory is not sufficient to do the print
job.
Reduce the amount of data to be printed, or
print from a computer.
Failed to scan. Either document cannot
be scanned or is not placed on the
platen glass.
The machine failed in scanning the document
for Fit-to-page copy, or photos or films were
not recognized in pre-scanning.
Press the OK button to clear the error. The
LCD automatically returns to the display
before the error occurrence.
Press <>.
(<>:
Color button icon)
The Black button was pressed, but it is
invalid.
A temporary error. Press the Color button to
continue the operation.
Press <>.
(<>:
Black button icon)
The Color button was pressed, but it is
invalid.
A temporary error. Press the Black button to
continue the operation.
There are no photos in memory card.
Supported image files are not in the memory
card.
The error message is displayed for a while,
then disappears.
The value exceeds the number of
copies you can print.
During selecting images or specifying the
number of copies, the total print quantity
exceeds the prescribed value of 999.
After the error message is displayed for a
while, the last operation before the error is
cancelled, and the total print quantity returns
to the value before the error.
Memory card is not set. Insert the card
after checking the direction.
No memory card is inserted in the slot.
Set a memory card.
DPOF information is not saved in the
memory card.
DPOF print was selected in the menu, but no
DPOF files are contained in the memory
card.
The error message is displayed for a while,
then the LCD automatically returns to the
display before the error occurrence.
The number of copies to print is not
set. Input the number of copies.
Multi-photo print was attempted without
specifying the print quantity (with the print
quantity left "0" (zero)).
The error message is displayed for a while,
then disappears. Specify the print quantity.
This layout is available only for A4 or
8.5"x11"(LTR).
In Layout print, "Mixed 1, 2, or 3" which is
available only with A4 or LTR size paper is
selected, but the paper size is not set to A4 or
LTR.
The error message is displayed for a while,
then the LCD automatically returns to the
display before the error occurrence.
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