Canon PIXMA mini320 mini320 series Direct Photo Guide - Page 46

Printer Does Not Start, Paper Does Not Feed Properly, Paper Jam

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Printer Does Not Start „ Printing Does Not Start Cause Ink tank is empty. Ink tank is not installed securely. Action Confirm the error message displayed on the LCD and take the appropriate action to resolve the error. If the ink lamp is not lit, press the mark on the ink tank until it clicks into place. The ink lamp lights up red when the ink tank is fully inserted. Paper Does Not Feed Properly Paper Jam Cause Paper jammed in the Paper Output Slot or the Rear Tray. Action Remove the paper following the procedure below. (1) Slowly pull the paper out, either from the Rear Tray or from the paper output slot, whichever is easier. Cause Action Printing on inappropriate Check to see if the paper you are printing on is not type of paper. too thick or curled. See "Printing Media" on page 9. Paper Feed Roller is dirty. Clean the Paper Feed Roller. Cleaning the Paper Feed Roller will wear the roller, so perform this procedure only when necessary. For details on cleaning, refer to "Cleaning the Paper Feed Roller (Roller Cleaning)" of the User's Guide on-screen manual. Paper not loaded properly. Make sure of the following when you load paper in the printer. z When loading two or more sheets of paper, align the edges of the sheets before loading. z Always load the paper in portrait orientation in the Rear Tray, regardless of the printing orientation. z Load the paper with the print side facing UP. Align the paper stack against the right side of the Rear Tray and slide the Paper Guide so that it just touches the left edge of the stack. Foreign object in the Rear Make sure that there are no foreign objects in the Tray. Rear Tray. z If the paper tears and a piece remains inside the printer, open the Printer Cover and remove it. Be careful not to touch the components inside the printer. After removing all paper, close the Printer Cover, turn the printer off, and turn it back on. z If you cannot pull the paper out, turn the printer off and turn it back on. The paper will be ejected automatically. (2) Reload the paper in the printer, and press the OK button on the printer. If you turned off the printer in step (1), all print jobs in queue are canceled. Reprint if necessary. Note z For details on how to load paper, see "Loading Printing Paper" on page 8. z When reloading the paper in the printer, see "Paper Does Not Feed Properly" on left column to confirm that you are using the correct paper and are loading it into the printer correctly. If you cannot remove the paper or the paper tears inside the printer, or if the paper jam error continues after removing the paper, contact your Canon Service representative. Troubleshooting 43

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43
Troubleshooting
Printer Does Not Start
Printing Does Not Start
Paper Does Not Feed Properly
Paper Jam
Cause
Action
Ink tank is empty.
Confirm the error message displayed on the LCD
and take the appropriate action to resolve the error.
Ink tank is not installed
securely.
If the ink lamp is not lit, press the
mark on the ink
tank until it clicks into place. The ink lamp lights up
red when the ink tank is fully inserted.
Cause
Action
Printing on inappropriate
type of paper.
Check to see if the paper you are printing on is not
too thick or curled. See “Printing Media” on page 9.
Paper Feed Roller is dirty.
Clean the Paper Feed Roller. Cleaning the Paper
Feed Roller will wear the roller, so perform this
procedure only when necessary.
For details on cleaning, refer to “Cleaning the Paper
Feed Roller (Roller Cleaning)” of the
User’s Guide
on-screen manual.
Paper not loaded
properly.
Make sure of the following when you load paper in
the printer.
When loading two or more sheets of paper, align the
edges of the sheets before loading.
Always load the paper in portrait orientation in the
Rear Tray, regardless of the printing orientation.
Load the paper with the print side facing UP. Align the
paper stack against the right side of the Rear Tray
and slide the Paper Guide so that it just touches the
left edge of the stack.
Foreign object in the Rear
Tray.
Make sure that there are no foreign objects in the
Rear Tray.
Cause
Action
Paper jammed in the
Paper Output Slot or the
Rear Tray.
Remove the paper following the procedure below.
(1)
Slowly pull the paper out, either from the Rear
Tray or from the paper output slot, whichever is
easier.
If the paper tears and a piece remains inside the
printer, open the Printer Cover and remove it.
Be careful not to touch the components inside the
printer.
After removing all paper, close the Printer Cover, turn
the printer off, and turn it back on.
If you cannot pull the paper out, turn the printer off
and turn it back on. The paper will be ejected
automatically.
(2)
Reload the paper in the printer, and press the
OK
button on the printer.
If you turned off the printer in step (1), all print
jobs in queue are canceled. Reprint if necessary.
Note
For details on how to load paper, see “Loading
Printing Paper” on page 8.
When reloading the paper in the printer, see “Paper
Does Not Feed Properly” on left column to confirm
that you are using the correct paper and are loading it
into the printer correctly.
If you cannot remove the paper or the paper tears
inside the printer, or if the paper jam error continues
after removing the paper, contact your Canon Service
representative.