Canon RM-9 V1.0 Network Video Recording Software RM Series Administrator s Man - Page 11

Contents

11

Chapter 7

Operation and Management

S

torage

S

erver Health Check

..................................................................................

108

Events Indicating Errors or Warning Levels and Corresponding Actions

........................

108

Status Bar

..........................................................................................................................

109

System Information

...........................................................................................................

109

Disk

S

pace Management (Important)

......................................................................

110

Chapter 8

Backup

Backing up data

.......................................................................................................

114

Destinations of the Backup Files

.......................................................................................

114

Notes on Backup

..............................................................................................................

114

How to Restore a Backup

........................................................................................

115

Restoring from Backup Data

.............................................................................................

115

Chapter 9

Troubleshooting

Actions Required When Recording Errors Occur

....................................................

118

S

olutions When Viewer Problems Occur

................................................................

118

Viewer and Video windows

...............................................................................................

118

Timeline

.............................................................................................................................

120

[Extract Video]

..................................................................................................................

120

Recording

.........................................................................................................................

120

Connection Problems

........................................................................................................

120

Error Messages

.......................................................................................................

121

Messages Displayed in the Viewer

...................................................................................

121

Messages Recorded in the Log Files

...............................................................................

125

Event Information

....................................................................................................

128

Appendix

Create a

S

hortcut Icon for

S

tarting the Viewer

........................................................

130

Camera Maintenance

..............................................................................................

130

About the Latest Camera Firmware

..................................................................................

130

Update the Firmware

........................................................................................................

130

How to Check the Version

.......................................................................................

131

Checking the Version of the Viewer

..................................................................................

131

Checking the Version of the Storage Server

.....................................................................

131

Functional Limitations for MPEG-4 and H.264 formats

...........................................

131

Using the AXI

S

Q7404/Q7401

................................................................................

132

Supported Firmware

.........................................................................................................

132

Usage Precautions

............................................................................................................

132

Functional Limitations

.......................................................................................................

132

Index

........................................................................................................................

134

Section	Page
About the Manuals	4
About Sample Screens Unique to This Software	4
How to Display and Read This Manual	4
Features	6
Setup Flow	7
Introduction	13
Operating Environment	14
For High-reliability/H.264 Video Format Systems	14
For Small-scale Systems (Both Storage Server and Viewer Installed)	16
Important Notes Concerning System Requirements	17
Additional Considerations	18
Supported Cameras	18
Product Type and Number of Licenses	18
About Licenses	19
Maximum System Configuration	19
Notes on the Software	19
System Configuration Example	20
Configuration Example 1: Storage Server and Viewer Installed on One Computer	20
Configuration Example 2: Storage Server and Viewers Installed on Multiple Networked Computers	21
Configuration Example 3: Viewers Installed on Multiple Networked Computers	21
System Design	22
Determining the Capacity of the Storage Server	22
Sensor Recording, Motion Detection Recording, Intelligent Function Recording and Volume Detection Recording	26
Calculating Network Bandwidth	27
About RM-Lite	28
Setup	31
Installation	32
Before Installation	32
How to Install the Software	32
Settings After Installation	34
Windows Firewall Settings	34
Security Level Setting	35
Sound Settings for Using the Audio Feature	35
Warning When Viewer Starts	35
Storage Server Settings	37
Flow of Storage Server Settings	38
Start the Viewer	39
Configure a Storage Server Group	41
Display the [Storage Server Group Settings] Dialog Box	41
Change the Storage Server Group Name	41
Configure the Recording Settings	41
Configure Event Priorities and E-mail Notifications	42
Configure a Storage Server	45
Display the [Servers] Tab	45
Change the Destination of the Recording File and the Maximum Disk Usage	46
Add a Camera	47
Display the [Cameras] Tab	47
Add Cameras One at a Time	47
Assign Camera Tags	48
Search For and Add Cameras	48
Edit Camera Information	49
Remove a Camera	50
Add a User	51
About User Groups	51
Display the [Users] Tab	51
Add a User	52
Change the User Information	52
Remove a User	53
Add a User Group and Specify Its Access Permissions	53
Viewer Settings	55
Flow for Viewer Settings	56
Configure the Viewer	57
Display the [Viewer Settings] dialog box	57
Configure the Viewer Display and Operation Settings	57
Configure Event Notification and Priorities	58
Configure the Display/Hide Mode for Each Event	58
Configure the Camera	59
Display the [Camera Selector] dialog box	59
Select a Camera	59
Configure the Video Window	60
Configure the [Advanced Camera Settings]	61
Configure the Video Window Layout	65
Create a Layout	65
Place a Video Window	66
Save the Layout	67
Configure a Dynamic Layout	67
Switch Between Layouts	68
Open Multiple Layouts Using Tabs	68
Organize Layouts	69
Setting a Recording Schedule	71
Flow of Recording Schedule Settings	72
Record on a Regular Basis (Repeating Weekly Schedules)	73
Display the [Recording Schedules] window	73
Select a Camera	73
Set a Weekly Schedule	74
Specify the Recording Period and Day of the Week	74
Specify the Recording Mode	75
Specify Advanced Settings	75
Save the Recording Schedule	75
Configure the Recording Mode	76
Configure the Advanced Recording Settings	82
Record at Specific Times (Special Day Schedule Settings)	88
Display the [Special Day Schedules] Tab	88
Create a Special Day Schedule	88
Specify the Day for the Special Day Schedule	89
Select a Camera	89
Specify the Recording Settings	89
Edit a Recording Schedule	90
Editing a Recording Schedule	90
Delete a Recording Schedule	90
Import from a Weekly Schedule	90
Day-to-Day Operations	93
Flow of Operations	94
Viewer Features	95
View Recorded Images	96
Record Now	96
Save a Snapshot of the Displayed Image	96
Search for a Recording	97
Play a Recording	98
Zoom the Viewing Area In and Out	99
Save Part of a Recording	99
Operate the Camera	100
Get Control of a Camera	100
Use the Pan/Tilt/Zoom Feature	100
Change the Camera Angle to a Preset Position	101
Change the Camera Angle Using a Panorama Image	102
Play Back Audio	102
Compensate for Dark Regions in the Image	103
Check Events	104
View a Live Event	104
Search for Events	105
Operation and Management	107
Storage Server Health Check	108
Events Indicating Errors or Warning Levels and Corresponding Actions	108
Status Bar	109
System Information	109
Disk Space Management (Important)	110
Backup	113
Backing up data	114
Destinations of the Backup Files	114
Notes on Backup	114
How to Restore a Backup	115
Restoring from Backup Data	115
Troubleshooting	117
Actions Required When Recording Errors Occur	118
Solutions When Viewer Problems Occur	118
Viewer and Video windows	118
Timeline	120
[Extract Video]	120
Recording	120
Connection Problems	120
Error Messages	121
Messages Displayed in the Viewer	121
Messages Recorded in the Log Files	125
Event Information	128
Appendix	129
Create a Shortcut Icon for Starting the Viewer	130
Camera Maintenance	130
About the Latest Camera Firmware	130
Update the Firmware	130
How to Check the Version	131
Checking the Version of the Viewer	131
Checking the Version of the Storage Server	131
Functional Limitations for MPEG-4 and H.264 formats	131
Using the AXIS Q7404/Q7401	132
Supported Firmware	132
Usage Precautions	132
Functional Limitations	132

Canon RM-9 V1.0 Network Video Recording Software RM Series Administrator s Man - Page 11

Operation and Management, Backup, Troubleshooting, Appendix

Page 11 highlights