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Canon VB-R12VE Network Camera Operation Guide - Page 10

Cleaning the Camera, Precautions for Built-In Camera Functions and Included Software

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 Precautions for Built-In Camera Functions and Included Software Caution Do not use the following built-in camera functions or included software in situations requiring high reliability: - Intelligent Function - Image Stabilization Function - Network Video Recording Software RM-Lite These do not guarantee high-precision capture and cannot support applications beyond their intended range of use. Canon will assume no liability for any accident or damage resulting from the use of these functions or software.  Impact to the image when installed outdoors VB-R13VE/VB-R12VE/VB-R11VE/VB-R10VE/VB-H652LVE/VB-H651VE/VB-M641VE/VB-M640VE/VB-H761LVE/ VB-H760VE/VB-H751LE/VB-M741LE/VB-M740E Caution Visibility of the acquired image from a network camera installed outdoors can be impaired, due to the accumulation of rain, frost or snow on the dome case or the lens protector on the front of the camera. Additionally, dust and automobile exhaust fumes collected on the dome case or lens protector can result in the reduction of image quality. Please be sure to take the impact of the surrounding environment on the image into consideration, when installing the camera outdoors.  Maintenance Precautions Warning Do not use flammable solvents such as alcohol, paint thinner or benzine when cleaning the camera. Use of these may result in fire or electric shock. Caution Periodically inspect the parts and screws for rust and loosening. For inspections, please contact the dealer where you purchased the product. Failure to follow these precautions could result in injuries and equipment damage due to falling items. Cleaning the Camera Turn off the power before cleaning the camera.  Cleaning the Exterior 1 Dampen a soft cloth with water or diluted neutral detergent and gently wipe away any grime. 2 Wipe with a dry cloth. Important Grime on the dome case and lens protector may result in focusing problems and/or reduction of image quality. It is recommended that the cover be cleaned on a regular basis.  Cleaning the Lens Use a commercial lens cleaner to remove grime on the lens surface. • Scratches on the lens surface may result in poor video capture. • Auto focus functionality may be degraded if the lens surface is dusty or dirty. 10

Section	Page
Introduction	2
Precautions for Use (Disclaimer)	2
License Agreement for Included Software	3
Trademarks	3
Open Source Software	3
Security Export Control	4
User Manuals	5
Types of User Manuals	5
How to Use This Operation Guide	5
Symbols Indicating Camera Models	6
Safety Precautions	7
Precautions	9
Cleaning the Camera	10
Camera Disposal	11
Chapter 1 Before Use	19
Functions of the Network Camera	20
Camera Software	22
Camera Operations and Settings	22
Software Included on the Setup CD-ROM	22
Additional Software/Licenses (Sold Separately)	23
Operating Environment	25
PC Environment Details	25
Verified Mobile Devices (Setting Page, Camera Viewer, Mobile Camera Viewer) – As of December 2016	26
Steps for Setting Up the Camera	27
Step 1 Preparing to Install the camera	27
Step 2 Checking the Camera Connection	27
Step 3 Installing the Camera	27
Step 4 Setting the Camera Angle	27
Step 5 Using the Camera Viewers	28
Step 6 Adjusting Advanced Settings According to its Use	28
Troubleshooting	28
Chapter 2 Camera Setup	29
Installing Software	30
Necessary Software	30
Software Installation	30
Checking/Configuring Security Settings	33
Checking Firewall Settings	33
Settings When Using Windows Server	34
Configuring Initial Camera Settings	37
Launching the Camera Management Tool	37
Searching for Cameras	37
Setting up Networks	40
Checking the Video	40
Setting up the network without a DHCP server	41
Chapter 3 Setting the Camera Angle	43
Flow for the Setting of the Camera Angle	44
Step 1 Configuring the Camera Before Setting the Camera Angle	44
Step 2 Setting the Camera Angle and Focus	44
Setting the Camera Angle	45
Camera Angle Screen Composition	45
Setting the Camera Angle and Zoom	46
Setting the Focus	47
Chapter 4 Camera Viewer	49
Viewing Video with the Camera Viewer	50
Launching the Camera Viewer	50
Switching to the Administrator or an Authorized User	52
Camera Viewer Screen	55
Checking Information	60
Changing the Reception Video Size and Display Screen Size	61
Changing the Reception Video Size/Format and Display Screen Size	61
Displaying in Full Screen Mode	62
Operating the Camera	65
Obtaining Camera Control Privileges	65
Using Pan/Tilt/Zoom	66
Adjusting Video	70
Using Backlight Compensation	71
Using Presets or the Home Position	72
Viewer PTZ and Digital PTZ	73
Magnifying and Display Part of Video (Viewer PTZ)	73
Cropping and Displaying Part of an Image (Digital PTZ)	74
Saving Snapshots	77
Recording Video to a Memory Card	78
Recording Videos Manually	78
Confirming Recorded Video	79
Receiving/Transmitting Audio	80
Receiving Audio	80
Transmitting Audio	80
Checking the Status of Event Detection	82
Operating External Device Output	82
Checking the Status of Event Detection	82
Chapter 5 Setting Page	85
How to Use The Setting Page	86
Accessing the Setting Page	86
Common Setting Page Operations	87
Operating the Video Display Area	88
About Each Setting Page	90
Video Output	93
[Basic] > [Network] Configuring Network Settings	94
LAN	94
IPv4	94
IPv6	95
DNS	96
mDNS	97
[Basic] > [User Management] Configuring Accounts and Privileges	98
Administrator Account	98
Authorized User Account	98
User Authority	99
[Basic] > [Date and Time] Setting the Date/Time	100
Current Date and Time	100
Settings	100
[Basic] > [Video] Setting Video Size and Quality	102
All Videos	102
JPEG	103
H.264(1)	103
H.264(2)	104
[Basic] > [Viewer] Configuring the Viewer	105
General	105
Viewer Settings	105
[Camera] > [Camera] Setting General Camera Controls	107
Camera Name	107
Camera Control	107
Day/Night (When Auto Is Set)	109
Clear IR Mode	110
Installation Conditions	110
Camera Position Control	110
External Input Device 1, 2	110
External Output Device 1, 2	110
[Camera] > [Initial Settings] Setting Initial Video Settings	112
Camera Position	112
Camera Settings	113
[Camera] > [Day/Night Mode Focus] Day/Night Mode Focus	120
Day/Night Mode Focus	120
Camera Control	121
[Camera] > [Panorama] Creating a Panorama Image	123
Creating a Panorama Image	123
Saving the Panorama Image as an Image File/Opening the Image File	125
Capture Settings	126
[Camera] > [View restriction] Setting View Restriction	127
Configuring View Restrictions	128
[Camera] > [Preset] Registering Presets	131
Registering a Preset	131
[Camera] > [Preset Tour] Setting the Preset Tour Route	135
Screen Composition	135
Tour Route Settings	138
[Video and Audio] > [ADSR] Reducing Data Size by Lowering Video Quality in Specific Areas	141
Specified Area	141
ADSR	142
[Video and Audio] > [On-screen display] Displaying Date, Time and Text on the Video	143
On-Screen Display	143
[Video and Audio] > [Privacy Mask] Setting Privacy Mask	145
Registering Privacy Masks	145
Changing/Deleting a Privacy Mask	147
[Video and Audio] > [Audio] Setting Audio Input/Output	149
General Audio	149
Sound Clip Upload 1 to 3	150
[Server] > [Server] HTTP, SNMP and FTP Server Settings	151
HTTP Server	151
SNMP Server	151
SNMP v1 and v2c Server	152
SNMP v3 Server	152
FTP Server	152
WS-Security	153
[Server] > [Video Server] Video Transmission Settings	154
Video Server	154
[Server] > [Audio Server] Audio Transmission/Reception Settings	155
Audio Server	155
[Server] > [RTP Server] RTP Settings	156
RTP Server	156
Audio Multicast	156
RTP Stream 1 to 5	157
[Video Record] > [Upload] HTTP and FTP Upload Settings	158
Video Record Setting	158
General Upload	158
HTTP Upload	159
FTP Upload	160
[Video Record] > [E-mail Notification] Setting E-mail Notification	162
E-mail Notification	162
[Event] > [External Device] External Device Input Triggered Operation Settings	163
External Device Output 1, 2	163
External Device Input	164
External Device Input 1, 2	164
[Event] > [Audio Detection] Abnormal Audio Input Triggered Operation Settings	166
Volume Detection	166
Scream Detection	167
[Event] > [Timer] Timer Triggered Operation Settings	169
Timer 1 to 4	169
[Event] > [Intelligent Function] - Overview -	171
Intelligent Function	171
Notes on Intelligent Function Settings and Operations	174
Registering Presets	175
Selecting the Intelligent Function Operation Mode	175
[Event] > [Intelligent Function] - Video Detection -	177
Steps for Configuring Video Detection	177
Configuring Detection Criteria ([Detection Conditions] Tab)	181
Configuring Operations for “Detected” ([Event] Tab)	191
Checking Event Status	191
Displaying Settings for Detection Areas/Detection Lines, Non-Detection Area and Detection Results (Display Options)	192
Reducing Effects of Lighting Change (Detections Settings)	192
Context Menu	193
[Event] > [Intelligent Function] - Auto Tracking -	194
Setting Auto Tracking	194
Auto Tracking Termination	197
Disabling Auto Tracking	197
Displaying Settings for Detection Areas and Detection Results (Display Options)	198
[Event] > [Intelligent Function] - Shared Operations -	199
Configuring Operations for “Detected” ([Event] Tab)	199
Restarting Intelligent Function	200
[Event] > [Switch Day/Night] Executing Presets When Switching Day/Night Mode	201
Day/Night Mode Switching	201
[Event] > [Linked Event] Using Event Combinations	202
Linked Event 1 to 4	202
Linked Event Operation Examples	204
[Security] > [Host Access Restrictions] Setting Access Restrictions	206
IPv4 Host Access Restrictions	206
IPv6 Host Access Restrictions	207
[Security] > [SSL/TLS] Setting HTTP Communication Encryption	208
Certificates	208
Certificate Management	209
Encrypted Communications	209
[Security] > [802.1X] Network Port Authentication Settings	211
802.1X Authentication	211
Authentication Method	211
[Security] > [IPsec] Setting IPsec	213
IPsec	213
Auto Key Exchange Settings	213
IPsec Set 1 to 5	214
[Memory Card] Memory Card Operations and Information Display	217
Video Record Setting	217
Memory Card Operations	217
Memory Card Information	219
[Maintenance] > [General] Displaying Camera Device Information and Perform Maintenance	220
Device Information	220
Tool	220
Initialization	220
[Maintenance] > [Backup / Restore] Saving/Restoring Camera Settings	222
Backup / Restore	222
[Maintenance] > [Update Firmware] Updating the Camera Firmware	223
Device Information	223
Update Firmware	223
[Maintenance] > [Log] Checking/Sending Camera Log Information	224
View Logs	224
Log Notifications	224
Chapter 6 Appendix	227
Modifiers	228
Troubleshooting	230
List of Log Messages	232
Log Messages on the Camera	232
Error Log	232
Warning log	237
Notification log	241
List of Viewer Messages	245
Messages Displayed in the Information Display	245
Restoring Factory Default Settings	247
Restoring the Initial Settings from a Web Browser	247
Restoring Factory Default Settings with the Reset Switch on the Camera	247
List of Factory Default Settings	251

Match case Limit results 1 per page



Precautions for Built-In Camera Functions and Included Software



Impact to the image when installed outdoors

VB-R13VE/VB-R12VE/VB-R11VE/VB-R10VE/VB-H652LVE/VB-H651VE/VB-M641VE/VB-M640VE/VB-H761LVE/

VB-H760VE/VB-H751LE/VB-M741LE/VB-M740E



Maintenance Precautions

Cleaning the Camera

Turn off the power before cleaning the camera.



Cleaning the Exterior

Dampen a soft cloth with water or diluted neutral detergent and gently wipe away any grime.

Wipe with a dry cloth.



Cleaning the Lens

Use a commercial lens cleaner to remove grime on the lens surface.

•

Scratches on the lens surface may result in poor video capture.

•

Auto focus functionality may be degraded if the lens surface is dusty or dirty.

Caution

Do not use the following built-in camera functions or included software in situations requiring high reliability:

–

Intelligent Function

–

Image Stabilization Function

–

Network Video Recording Software RM-Lite

These do not guarantee high-precision capture and cannot support applications beyond their intended range of use.

Canon will assume no liability for any accident or damage resulting from the use of these functions or software.

Caution

Visibility of the acquired image from a network camera installed outdoors can be impaired, due to the accumulation of

rain, frost or snow on the dome case or the lens protector on the front of the camera. Additionally, dust and

automobile exhaust fumes collected on the dome case or lens protector can result in the reduction of image quality.

Please be sure to take the impact of the surrounding environment on the image into consideration, when installing

the camera outdoors.

Warning

Do not use flammable solvents such as alcohol, paint thinner or benzine when cleaning the camera.

Use of these may result in fire or electric shock.

Caution

Periodically inspect the parts and screws for rust and loosening.

For inspections, please contact the dealer where you purchased the product.

Failure to follow these precautions could result in injuries and equipment damage due to falling items.

Important

Grime on the dome case and lens protector may result in focusing problems and/or reduction of image quality. It is recommended

that the cover be cleaned on a regular basis.