Canon i320 i320 Quick Start Guide - Page 41

Troubleshooting Print Quality is Poor or Contains Errors Problem Ink does not come out/Printing is Blurred/ Colors are Wrong / White Streaks Possible Cause Ink tank is not seated properly Print head nozzles clogged Media not loaded print-side up Incorrect paper type Try This Check that the ink tanks are firmly seated in the print head and reseat them if necessary. Print the nozzle check pattern to check for uneven ink output. When a specific color is missing from the nozzle check pattern, clean the print head. If ink supply is uneven: See "Print Head Cleaning" on page 25 Check that your paper is loaded with the correct print side facing up. Note Follow the instructions packaged with your specialty media for loading and handling. On the Main tab, confirm that the Media Type selected matches the paper loaded. Print Quality not set properly In the Print dialog box, confirm that the Media Type selected matches the paper loaded. Be sure to set the Print Quality setting to High for Windows or Fine for Macintosh. On the Main tab, click High for the Print Quality setting. Photos printed on 4" x 6"-sized Photo Paper Plus Glossy have an uneven, white edge on the 4" side of paper. Lines are uneven or broken Printed Paper Curls or Ink Blots Image data may better fit on 4" x 6" Photo Paper Pro Perforated paper or printer driver may need to be correctly adjusted. Print head is misaligned Printed paper too thin Color Intensity setting is too high 1. Select Manual in the Print Mode pull-down menu in the Print dialog box and then click Details. 2. Click the Quality icon and then drag the Print Quality slide bar to the Fine end. Be sure to set the Print Quality setting to High for Windows or Fine for Macintosh. (See how to set the print quality at the above.) If this does not resolve the problem, try printing on 4" x 6" Photo Paper Pro Perforated paper. Align the print head. See "Aligning Print Head" on page 29 Use High Resolution Paper or Photo Paper Pro to print images that require a lot of ink (i.e. pictures with intense colors or photographs). Reduce the Intensity setting in the printer driver and try printing again. 1. Open the Printer Properties dialog box. 2. On the Main tab, select Manual for Color Adjustment, and then click Set. 3. Drag the Intensity slide bar to adjust the intensity. Printed Surface is Scratched Paper feed roller is dirty Inappropriate paper type used 1. Open the Print dialog box. The Print dialog box can be opened by selecting Print in the File menu. 2. In the Print Mode pull-down menu, select Manual and then click Details. 3. Click the Color icon, then drag the Intensity slide bar to set the intensity. Clean the paper feed roller. See "Paper Does Not Feed Properly" on page 41 Check to see if the paper you are printing on is too thick or curled. See "Print Media to Avoid" on page 3 Note that smudging may occur at the top and bottom edges of the paper when using Borderless Printing. Make sure that the paper you are using is compatible with Borderless Printing. See "Media Types Suitable for Borderless Printing" on page 13 39