Canon i320 i320 Quick Start Guide - Page 43

Troubleshooting Paper Does Not Feed Properly Problem Paper Does Not Feed Properly Possible Cause Inappropriate paper type used Try This Check to see if the paper you are printing on is too thick or curled. See "Print Media to Avoid" on page 3 Paper feed roller is dirty Follow the steps described below to clean the paper feed rollers. 1. Ensure the Printer is on and there is no paper loaded in the printer. 2. Open the Printer Properties dialog box. 3. Click the Maintenance tab. 4. Click Roller Cleaning. 5. The confirmation message is displayed. Follow the instruction on the screen. Paper Jams 1. Ensure the Printer is on and there is no paper loaded in the printer. 2. Open the Page Setup dialog box. 3. Click Utilities.... 4. Select Cleaning from the pull-down menu. 5. Click Roller Cleaning. 6. The confirmation message is displayed. Follow the instruction on the screen. 1. Gently pull the jammed paper out of the sheet feeder slot or the paper output slot, whichever is easier. •If the paper tears and some of it is left in the printer, turn the printer off, then open the front cover and remove the piece of paper. Do not touch internal parts in the printer. If you cannot reach or remove the torn paper, do not attempt to disassemble the printer yourself. Contact the Customer Care Center. •If you cannot extract the paper, turn the printer off, and then turn it back on. The remaining paper will be ejected automatically. 2. Close the front cover and reload the paper into the paper rest, then press the RESUME/CANCEL button on the printer. 41