Canon imageCLASS MF7470 imageCLASS MF7400 Series Reference Guide - Page 377
Network Problems
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Before Using the Machine 1 Original and Paper 2 Copying 3 Sending and Receiving 4 Printing and Scanning 5 Network (imageCLASS 6 MF7480/MF7470 Only) Remote UI (imageCLASS 7 MF7480/MF7470 Only) System Settings 8 Maintenance 9 Troubleshooting 10 Appendix 11 Network Problems Unable to print from a TCP/IP network. Q Are the machine and cable properly connected? A Check that the machine is connected to the network using the proper cable, then restart the machine. (See "Set the Machine for Network Usage (imageCLASS MF7480/MF7470 Only)," in the Starter Guide.) Q Is the TCP/IP network properly set up? A Check the following: - Confirm that the IPv4 addresses are properly set up. If the IPv4 addresses were set using DHCP, BOOTP, or RARP, confirm that they are operating. - Confirm that the IPv6 addresses are properly set up. After checking the settings of the router, set Use Stateless Address to [On] to confirm whether you can obtain an address. If the IPv6 addresses were set using DHCPv6, confirm that DHCPv6 is operating. Your computer may not be able to recognize the machine even though the IP address settings are appropriate. This problem may be resolved by delaying the startup of network communications for the machine. (See "Startup Time Settings," on p. 6-45.) Table of Contents Index Back Previous Next TOP Q Is the computer that is printing properly set up? A Make sure the proper printer driver is installed. (See "Installing Software," in the Starter Guide.) A Make sure the correct machine is set as the output destination for the computer that is printing in [Printers and Faxes] or Print Manager. A If you are using LPD with Windows 98/Me, follow the procedures below to confirm the spool settings: On the [Start] menu, point to [Settings] → click [Printers]. Right-click the printer icon you are using → on the pop-up menu, click [Properties]. Click the [Details] tab to display the [Details] sheet. Click [Spool Settings] to open the [Spool Settings] dialog box. Confirm that [Spool print jobs so program finishes printing faster] is selected. If it is not selected, select it → click [OK]. Q Is the name of the file being printed too long? A Rename the file with a shorter name. Normally LPR (or the Microsoft TCP/IP Printer, if you are using Windows 2000/XP/Server 2003/Vista) sends jobs either under the name of the application software used for printing, or the file name. However, a job name longer than 255 bytes cannot be sent to the machine. 10-47