Compaq 400338-001 Compaq Server Console Switch User Guide - Page 116

Table E-2, Status Symbol Troubleshooting, Symptom, Probable Cause, Recommended, Solution, Print Scrn

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Troubleshooting Table E-2: Status Symbol Troubleshooting Symptom Probable Cause No or shows next to computer number or name (all models except 2-Port) No + shows next to computer number or name (2-Port only) No live keyboard signal Recommended Solution Tighten loose keyboard cable connections between the computer and the console switch. or Disconnect and reconnect the keyboard cable at the computer port on the console switch. (It may be necessary to power cycle the computer if the cable is disconnected. For this reason, only perform these tests when maintenance time can be scheduled.) Then at the console switch press the Esc + Print Scrn keys. continued Compaq Server Console Switch User Guide E-3

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Troubleshooting
Compaq Server Console Switch User Guide
E-3
Table E-2:
Status Symbol Troubleshooting
Symptom
Probable Cause
Recommended
Solution
No
or
shows
next to computer
number or name
(all models except
2-Port)
No + shows next to
computer
number or name
(2-Port only)
No live keyboard
signal
Tighten loose
keyboard cable
connections between
the computer and the
console switch.
or
Disconnect and
reconnect the
keyboard cable at the
computer port on the
console switch. (It may
be necessary to power
cycle the computer if
the cable is
disconnected. For this
reason, only perform
these tests when
maintenance time can
be scheduled.)
Then at the console
switch press the
Esc
+
Print Scrn
keys.
continued