Compaq 400338-001 Compaq Server Console Switch User Guide - Page 121

Table E-4, Mouse Troubleshooting, Install PS/2-to-serial

Page 121 highlights

Troubleshooting Table E-4: Mouse Troubleshooting Symptom Mouse error on boot, all computers Probable Cause Loose mouse cable connection Recommended Solution Tighten loose mouse cable connections. Mouse error on boot, one computer Mouse displays erratic behavior Mouse pointer frozen on display Incompatible or defective mouse Loose mouse cable connection Defective mouse cable Using serial port on computer Computer left mouse in indeterminate state Mouse not initialized Check for crossconnections. Replace mouse with PS/2 or mouse-port compatible mouse. Tighten loose mouse cable connections. Replace mouse cable. Install PS/2-to-serial protocol converter. Reset mouse through OSD or reset console switch. Reset mouse through OSD or reset console switch. E-8 Compaq Server Console Switch User Guide

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Troubleshooting
E-8
Compaq Server Console Switch User Guide
Table E-4:
Mouse Troubleshooting
Symptom
Probable Cause
Recommended
Solution
Mouse error on boot,
all computers
Loose mouse cable
connection
Tighten loose mouse
cable connections.
Check for cross-
connections.
Incompatible or
defective mouse
Replace mouse with
PS/2 or mouse-port
compatible mouse.
Mouse error on boot,
one computer
Loose mouse cable
connection
Tighten loose mouse
cable connections.
Defective mouse cable
Replace mouse cable.
Using serial port on
computer
Install PS/2-to-serial
protocol converter.
Mouse displays erratic
behavior
Computer left mouse
in indeterminate state
Reset mouse through
OSD or reset console
switch.
Mouse pointer frozen
on display
Mouse not initialized
Reset mouse through
OSD or reset console
switch.