Compaq 400338-001 Compaq Server Console Switch User Guide - Page 123

Table E-6, Firmware Update Troubleshooting, Troubleshooting, Compaq Server Console Switch User Guide

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Troubleshooting Table E-6: Firmware Update Troubleshooting continued Symptom Probable Cause Recommended Solution Invalid Port Number message received after typing number Incorrect com port Check that the com port number is a numeric entry not greater than 4. Download timed out when updating firmware Cannot access port Verify that the correct port was selected. If another program is using the same port, quit the program. If a serial cable is not installed or is defective, install a new cable. E-10 Compaq Server Console Switch User Guide

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Troubleshooting
E-10
Compaq Server Console Switch User Guide
Table E-6:
Firmware Update Troubleshooting
continued
Symptom
Probable Cause
Recommended
Solution
Invalid Port Number
message received
after typing number
Incorrect com port
Check that the com
port number is a
numeric entry not
greater than 4.
Download timed out
when updating
firmware
Cannot access port
Verify that the correct
port was selected.
If another program is
using the same port,
quit the program.
If a serial cable is not
installed or is
defective, install a new
cable.