Compaq ML310 User Guide - Page 116
Before you contact HP, Customer self repair, A convenient, easy-to-use program
UPC - 613326264973
View all Compaq ML310 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 116 highlights
116 HP ProLiant ML310 Generation 3 Server User Guide Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Applicable error messages • Add-on boards or hardware • Third-party hardware or software • Operating system type and revision level Customer self repair What is customer self repair? HP's customer self-repair program offers you the fastest service under either warranty or contract. It enables HP to ship replacement parts directly to you so that you can replace them. Using this program, you can replace parts at your own convenience. A convenient, easy-to-use program: • An HP support specialist will diagnose and assess whether a replacement part is required to address a system problem. The specialist will also determine whether you can replace the part. • For specific information about customer replaceable parts, refer to the maintenance and service guide on the HP website (http://www.hp.com/support).