Contents
5
Diagnostic tools
.................................................................................................................................
71
Survey Utility
.........................................................................................................................
71
Array Diagnostic Utility
.........................................................................................................
72
HP Insight Diagnostics
...........................................................................................................
72
Integrated Management Log
...................................................................................................
72
Keeping the system current
................................................................................................................
73
Drivers
....................................................................................................................................
73
Resource Paqs
.........................................................................................................................
74
ProLiant Support Packs
..........................................................................................................
74
Operating system version support
...........................................................................................
74
Change control and proactive notification
..............................................................................
74
Care Pack
................................................................................................................................
75
Battery
75
Troubleshooting
77
Server diagnostic steps
.......................................................................................................................
77
Important safety information
..............................................................................................................
78
Symbols on equipment
...........................................................................................................
78
Warnings and cautions
............................................................................................................
79
Preparing the server for diagnosis
......................................................................................................
81
Symptom information
........................................................................................................................
82
Service notifications
...........................................................................................................................
82
Loose connections
..............................................................................................................................
83
Diagnostic steps
.................................................................................................................................
83
Start diagnosis flowchart
........................................................................................................
84
General diagnosis flowchart
...................................................................................................
86
Power-On Problems Flowchart
...............................................................................................
88
POST problems flowchart
......................................................................................................
91
OS boot problems flowchart
...................................................................................................
93
Server fault indications flowchart
...........................................................................................
96
POST error messages and beep codes
................................................................................................
99
Introduction
............................................................................................................................
99
ROMPaq disaster recovery
................................................................................................................
99
Manual recovery
..............................................................................................................................
100
Other information resources
.............................................................................................................
100
Regulatory compliance notices
101
Regulatory compliance identification numbers
................................................................................
101
Federal Communications Commission notice
..................................................................................
102
FCC rating label
....................................................................................................................
102
Class A equipment
................................................................................................................
102
Class B equipment
................................................................................................................
103