D-Link DSS 24 User Guide - Page 2

Copyright © 1999 by D-Link Systems, Inc. All rights reserved. D-Link Limited Warranty Hardware: D-Link warrants its hardware products to be free from defects in workmanship and materials, under normal use and service, for the following periods measured from date of purchase from D-Link or its authorized Reseller: Product Type Complete Products Spare parts and spare kits Warranty Period One year 90 days Your dealer, or your nearest D-Link office, can advise whether a longer period of warranty applies to your purchase, and if so, can provide you a separate certificate of supplemental warranty. The one-year period of warranty on complete products (or such longer period of warranty as may be offered as to your purchase) applies on condition that the product's Registration Card is filled out and returned to a D-Link office within ninety (90) days of purchase. A list of DLink offices is provided at the back of this manual, together with a copy of the Registration Card. Failing such timely registration of purchase, the warranty period shall be limited to ninety (90) days. If the product proves defective within the applicable warranty period, D-Link will provide repair or replacement of the product. D-Link shall have the sole discretion whether to repair or replace, and replacement product may be new or reconditioned. Replacement product shall be of equivalent or better specifications, relative to the defective product, but need not be identical. Any product or part repaired by D-Link pursuant to this warranty shall have a warranty period of not less than 90 days, from date of such repair, irrespective of any earlier expiration of original warranty period. When D-Link provides replacement, then the defective product becomes the property of D-Link. Warranty service may be obtained by contacting a D-Link office within the applicable warranty period, and requesting a Return Material Authorization (RMA) number. If a Registration Card for the product in question has not been returned to D-Link, then a proof of purchase (such as a copy of the dated purchase invoice) must be provided. If handling of warranty correction is required under special circumstances, you may request special procedure at the time of requesting an RMA number. After an RMA number is issued, the defective product must be packaged securely in the original or other suitable shipping package to ensure that it will not be damaged in transit, and the RMA number must be prominently marked on the outside of the package. The package must be mailed or otherwise shipped to D-Link with all costs of mailing/shipping/insurance prepaid: D-Link will ordinarily reimburse for mailing/shipping/insurance expenses incurred for return of defective product in accordance with this warranty. D-Link shall never be responsible for any software, firmware, information, data contained in, stored on or integrated with any product returned to D-Link pursuant to this warranty. Any package returned to D-Link without an RMA number will be rejected and shipped back to you at your expense, and D-Link reserves the right in such case to levy a reasonable handling charge in addition to mailing or shipping costs. Software: Warranty service for software products may be obtained by contacting a D-Link office within the applicable warranty period. A list of D-Link offices is provided at the back of this manual, together with a copy of the Registration Card. If a Registration Card for the product in question has not been returned to a D-Link office, then a proof of purchase (such as the dated purchase invoice) must be provided when requesting warranty service. The term "purchase" in this software warranty refers to the purchase transaction and resulting license to use such software. D-Link warrants that its software products will perform in substantial conformance with the applicable product documentation provided by D-Link with such software product, for a period of ninety (90) days from the date of purchase from D-Link or its Authorized Reseller. D-Link warrants the magnetic media, on which D-Link provides its software product, against failure during the same warranty period. This warranty applies to purchased software, and to replacement software provided by D-Link pursuant to this warranty, but shall not apply to any update or replacement which may be provided for download via the Internet, or to any update which may otherwise be provided free of charge. D-Link's sole obligation under this software warranty shall be to replace any defective software product with product that substantially conforms to D-Link's applicable product documentation. You assume responsibility for the selection of appropriate application and system/platform software and associated reference materials. D-Link makes no warranty that its software products will work in combination with any hardware, or any application or system platform software product provided by any third party, except those expressly designated in D-Link's applicable product documentation as being compatible. D-Link's obligation under this warranty shall be a reasonable effort to provide compatibility, but D-Link shall have no obligation to provide compatibility when there is fault in the third-party hardware or software. D-Link makes no warranty that operation of its software products will be uninterrupted or absolutely error-free, and no warranty that all defects in the software product, within or without the scope of D-Link's applicable product documentation, will be corrected. D-Link Offices for Registration and Warranty Service: The product's Registration card, provided at the back of this manual, must be sent to a D-Link office. To obtain an RMA number for warranty service as to a hardware product, or to obtain warranty service as to a software product, contact the D-Link office nearest to you. D-Link Offices to Contact for Warranty Service: To mail your Registration Card, or to obtain an RMA number or warranty service, see the following address: ii