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Alienware 17 R5 Service Manual

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Contents Before working inside your computer 10 Before you begin 10 Safety instructions 10 Recommended tools 11 Screw list 12 After working inside your computer 14 Removing the base cover 15 Procedure 15 Replacing the base cover 18 Procedure 18 Removing the hard drive 21 Prerequisites 21 Procedure 21 Replacing the hard drive 24 Procedure 24 Post-requisites 26 Removing the wireless card 27 Prerequisites 27 Procedure 27 3

Section	Page
Alienware 17 R5 Service Manual	3
Before working inside your computer	10
Before you begin	10
Safety instructions	10
Recommended tools	11
Screw list	12
After working inside your computer	14
Removing the base cover	15
Procedure	15
Replacing the base cover	18
Procedure	18
Removing the hard drive	21
Prerequisites	21
Procedure	21
Replacing the hard drive	24
Procedure	24
Post-requisites	26
Removing the wireless card	27
Prerequisites	27
Procedure	27
Replacing the wireless card	29
Procedure	29
Post-requisites	30
Removing the solid-state drive	31
Prerequisites	31
Procedure	31
Replacing the solid-state drive	33
Procedure	33
Post-requisites	34
Removing the memory modules	35
Prerequisites	35
Procedure	35
Replacing the memory modules	37
Procedure	37
Post-requisites	38
Removing the rear-I/O cover	39
Prerequisites	39
Procedure	39
Replacing the rear-I/O cover	41
Procedure	41
Post-requisites	42
Removing the computer base	43
Prerequisites	43
Procedure	43
Replacing the computer base	47
Procedure	47
Post-requisites	49
Removing the coin-cell battery	50
Prerequisites	50
Procedure	50
Replacing the coin-cell battery	52
Procedure	52
Post-requisites	53
Removing the speakers	54
Prerequisites	54
Procedure	54
Replacing the speakers	56
Procedure	56
Post-requisites	57
Removing the I/O board	58
Prerequisites	58
Procedure	58
Replacing the I/O board	61
Procedure	61
Post-requisites	62
Removing the subwoofer	63
Prerequisites	63
Procedure	63
Replacing the subwoofer	65
Procedure	65
Post-requisites	66
Removing the system board	67
Prerequisites	67
Procedure	67
Replacing the system board	73
Procedure	73
Post-requisites	77
Removing the heat-sink assembly	78
Prerequisites	78
Procedure	78
Replacing the heat-sink assembly	81
Procedure	81
Post-requisites	83
Removing the power-adapter port	84
Prerequisites	84
Procedure	84
Replacing the power-adapter port	86
Procedure	86
Post-requisites	87
Removing the power-button board	88
Prerequisites	88
Procedure	88
Replacing the power-button board	90
Procedure	90
Post-requisites	91
Removing the display assembly	92
Prerequisites	92
Procedure	93
Replacing the display assembly	96
Procedure	96
Post-requisites	98
Removing the battery	99
Prerequisites	99
Procedure	99
Replacing the battery	101
Procedure	101
Post-requisites	102
Removing the touchpad	103
Prerequisites	103
Procedure	103
Replacing the touchpad	106
Procedure	106
Post-requisites	107
Removing the keyboard	109
Prerequisites	109
Procedure	109
Replacing the keyboard	113
Procedure	113
Post-requisites	115
Removing the macro keys	117
Prerequisites	117
Procedure	118
Replacing the macro keys	119
Procedure	119
Post-requisites	120
Removing the palm rest	121
Prerequisites	121
Procedure	122
Replacing the palm rest	123
Procedure	123
Post-requisites	123
Downloading drivers	125
Downloading the audio driver	125
Downloading the chipset driver	126
Downloading the graphics driver	127
Downloading the network driver	128
Downloading the tobii driver	129
Downloading the USB driver	130
Downloading the wireless driver	131
System setup	133
Boot Sequence	133
Navigation keys	133
BIOS overview	134
Entering BIOS setup program	134
Enabling or disabling the USB in BIOS setup program	135
Identifying the hard drive in BIOS setup program	135
Checking the system memory in BIOS setup program	135
System setup options	136
Troubleshooting	144
Flashing the BIOS	144
Flashing BIOS (USB key)	144
Reinstall Windows using a USB recovery drive	145
Enhanced Pre-Boot System Assessment (ePSA) diagnostics	146
Running the ePSA diagnostics	146
Diagnostics	147
Wi-Fi power cycle	148
Flea power release	149
Getting help and contacting Alienware	150
Self-help resources	150

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Contents

Before working inside your computer

........................

Before you begin

...........................................................................

Safety instructions

...........................................................................

Recommended tools

........................................................................

Screw list

........................................................................................

After working inside your computer

...........................

Removing the base cover

.............................................

Procedure

.......................................................................................

Replacing the base cover

.............................................

Procedure

.......................................................................................

Removing the hard drive

.............................................

Prerequisites

...................................................................................

Procedure

.......................................................................................

Replacing the hard drive

.............................................

Procedure

......................................................................................

Post-requisites

................................................................................

Removing the wireless card

........................................

Prerequisites

...................................................................................

Procedure

......................................................................................