Dell C1760NW Color Laser Printer User Guide - Page 226
Multi-feed jam, Wireless Problems
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Multi-feed jam Action 1 Remove the paper from the PSI, and then ensure that papers are inserted properly in the MPF. Is the problem recovered? 2 Is the print media damp? 3a Use print media that is not damp. Is the problem recovered? 3b Fan the print media. Is the problem recovered? Wireless Problems Yes No The task is complete. Go to action 2. Go to action 3a. Go to action 3b. The task is complete. Go to action 3b. The task is complete. Contact Dell. Problem Action Cannot setup wireless connection. Ensure that the Ethernet cable (Dell C1760nw Color Printer only) and USB cable are disconnected from the printer. Ensure that Wireless LAN is set to Enable. See "Wireless LAN" on page 127. Try disabling the firewall on your computer. The firewall on your computer may be blocking communication with your printer. Cannot setup wireless connection with WPS Ensure that the security setting of the wireless LAN access point or router is WPA (Wi-Fi Protected Setup®). or WPA2. (WEP is not supported on WPS.) Turn off the printer, and then on again. The message Wireless Session Overlap Error is displayed when setting up wireless connection. Two or more wireless LAN access points or routers may be performing WPS setup at the same time. Wait for a while, and then try again. Cannot setup wireless connection with the WPS-PBC (Wi-Fi Protected Setup-Push Button Configuration). Press the WPS button on the wireless LAN access point or router within 2 minutes after starting the WPS operation on the printer. For details about the wireless LAN access point or router, refer to the manual supplied with the wireless LAN access point or router. Cannot setup wireless connection with Check if the PIN you have entered on the computer is correct. WPS-PIN (Wi-Fi Protected Setup-Personal Identification Number). Cannot connect to the wireless network after setting up wireless connection. Check if the passphrase for WPA/WPA2 encryption or WEP key set on the wireless LAN access point or router has been changed. (Passphrase may be described as key on some access points or routers.) For details about the wireless LAN access point or router, refer to the manual supplied with the wireless LAN access point or router. 224 Troubleshooting