Dell E2715H Dell Monitor Users Guide - Page 63

When choosing DVI-D / DP mode, the Auto Adjust, function is, not available.

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Page 63 highlights

Synchronization Problems Safety-Related Issues Intermittent Problems Missing Color Wrong Color Image retention from a static image left on the monitor for a long period of time Screen is scrambled or • Reset the monitor to Factory appears torn Settings. • Perform Auto Adjust via OSD. • Adjust Phase and Pixel Clock controls via OSD. • Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode. • Check for bent or broken pins in the video cable connector. • Restart the computer in the safe mode. Visible signs of smoke • Do not perform any or sparks troubleshooting steps. • Contact Dell immediately. Monitor malfunctions • Ensure that the video cable on & off connecting the monitor to the computer is connected properly and is secure. • Reset the monitor to Factory Settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode. Picture missing color • Perform monitor self-test feature check. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector. Picture color not good • Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on the application. • Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if the Color Management is turned off. • Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD. Faint shadow from the • Use the Power Management static image displayed feature to turn off the monitor at all times when not in use (for appears on the screen more information, see Power Management Modes. • Alternatively, use a dynamically changing screensaver. NOTE: When choosing DVI-D / DP mode, the Auto Adjust function is not available. Troubleshooting  63

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Troubleshooting
63
Synchronization
Problems
Screen is scrambled or
appears torn
•
Reset the monitor to
Factory
Settings
.
•
Perform Auto Adjust via OSD.
•
Adjust Phase and Pixel Clock
controls via OSD.
•
Perform monitor self-test
feature check to determine if
the scrambled screen appears
in self-test mode.
•
Check for bent or broken pins
in the video cable connector.
•
Restart the computer in the
safe mode.
Safety-Related Issues
Visible signs of smoke
or sparks
•
Do not perform any
troubleshooting steps.
•
Contact Dell immediately.
Intermittent Problems
Monitor malfunctions
on & off
•
Ensure that the video cable
connecting the monitor to
the computer is connected
properly and is secure.
•
Reset the monitor to
Factory
Settings
.
•
Perform monitor self-test
feature check to determine if
the intermittent problem occurs
in self-test mode.
Missing Color
Picture missing color
•
Perform monitor self-test
feature check.
•
Ensure that the video cable
connecting the monitor to
the computer is connected
properly and is secure.
•
Check for bent or broken pins
in the video cable connector.
Wrong Color
Picture color not good
•
Change the Color Setting Mode
in the Color Settings OSD to
Graphics or Video depending
on the application.
•
Try different Color Preset
Settings in Color Settings OSD.
Adjust R/G/B value in Color
Settings OSD if the Color
Management is turned off.
•
Change the Input Color Format
to PC RGB or YPbPr in the
Advance Setting OSD.
Image retention from
a static image left on
the monitor for a long
period of time
Faint shadow from the
static image displayed
appears on the screen
•
Use the Power Management
feature to turn off the monitor
at all times when not in use (for
more information, see
Power
Management Modes
.
•
Alternatively, use a dynamically
changing screensaver.
NOTE
: When choosing DVI-D / DP mode, the Auto Adjust
function is
not available.