Dell G3 3579 G3 15 Service Manual

Dell G3 3579 Manual

Dell G3 3579 manual content summary:

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    Dell G3 15 Service Manual Computer Model: Dell G3 3579 Regulatory Model: P75F Regulatory Type: P75F003
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    of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be
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    your computer...9 Before you begin ...9 Safety instructions...9 Recommended tools...9 Screw list...10 2 After working inside your computer...12 3 Removing the base cover...13 Procedure...13 4 Replacing the base cover...16 Procedure ...16 5 Removing the battery...19 Prerequisites...19 Procedure...19
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    Post-requisites...27 13 Removing the fan...28 Prerequisites...28 Procedure...28 14 Replacing the fan...30 Procedure ...30 Post-requisites...31 15 Removing the processor fan...32 Prerequisites...32 Procedure...32 16 Replacing the processor fan...33 Procedure...33 Post-requisites...33 17 Removing the
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    45 27 Removing the heat sink...46 Prerequisites...46 Procedure...46 28 Replacing the heat sink...47 Procedure ...47 Post-requisites...47 29 Removing the display assembly...48 Prerequisites...48 Procedure...48 30 Replacing the display assembly...51 Procedure ...51 Post-requisites...53 31 Removing the
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    Post-requisites...64 Entering the Service Tag in the BIOS setup program 65 37 Removing the power button with fingerprint reader 66 Prerequisites...66 Procedure...66 38 Replacing the power button with fingerprint reader 68 Procedure ...68 Post-requisites...68 39 Removing the palm-rest and keyboard
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    Replacing the display back-cover and antenna assembly 86 Procedure ...86 Post-requisites...86 53 Downloading drivers...87 Downloading the audio driver...87 Downloading the graphics driver...87 Downloading the USB 3.0 driver...87 Downloading the Wi-Fi driver ...98 56 Troubleshooting...99 Flashing the
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    ) diagnostics 100 Running the ePSA diagnostics...101 System diagnostic lights...101 Wi-Fi power cycle...102 Flea power release...102 57 Getting help and contacting Dell...104 Self-help resources...104 Contacting
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    pins and contacts. CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www
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    Screw list Table 1. Screw list Component Base cover Battery Display panel Fan Processor fan Hard-drive assembly Hard-drive bracket Secured to Palm rest and keyboard assembly Palm rest and keyboard assembly Display back-cover and antenna assembly Palm
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    Component System board Touchpad Wireless-card bracket Secured to Palm rest and keyboard assembly Touchpad and palm rest System board Screw type M2.5x2.5 M2x2 M2x3 Quantity 3 4 1 Screw image Before working inside your computer 11
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    ensure that no stray screws remain inside your computer. 2 Connect any external devices, peripherals, or cables you removed before working on your computer. 3 Replace any media cards, discs, or any other parts that you removed before working on your computer. 4 Connect your computer and all attached
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Remove the eight screws (M2.5x6) that
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    . NOTE: The following steps are applicable only if you want to further remove any other component from your computer. 6 Peel the tape that secures the battery cable to the system board. 7 Disconnect the battery cable from the system board. 14 Removing the base cover
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    8 Press and hold the power button for 5 seconds to ground the computer and drain the flea power. Removing the base cover 15
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    the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Connect the battery cable the base cover into place starting from the power-adapter port. 16 Replacing the base cover
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    -rest assembly and snap it into place. 5 Tighten the two captive screws (M2.5) that secure the base cover to the palm rest and keyboard assembly. 6 Replace the eight screws (M2.5x6) that secure the base cover to the palm rest and keyboard assembly
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    18 Replacing the base cover
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    computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Procedure 1 Remove the five screws (M2x3) that secure the battery to the palm
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    the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Align the screw holes on the battery with the screw holes on the palm rest and keyboard assembly. 2 Replace the four
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    inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Procedure 1
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    computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. the memory module and reinstall it. Post-requisites Replace the base cover. 22 Replacing the memory modules
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Procedure 1 Locate
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    24 Removing the wireless card
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    antenna-cable color scheme for the wireless card supported by your computer. Table 2. Antenna-cable color scheme Connectors on the wireless card Antenna-cable color Main (white triangle) White Auxiliary (black triangle) Black 2 Slide and replace the wireless-card bracket on the wireless-card
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    . After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program's settings to
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    12 Replacing the coin-cell battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer.
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    Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Procedure 1 Open the latch and disconnect the display cable from the system board. 2 Remove the display cable from the routing guides on the fan. 3 Disconnect the fan cable from the system board
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    Removing the fan 29
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    the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Align the screw holes on the fan with the screw holes on to the palm rest and keyboard assembly. 2 Replace the two
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    Post-requisites Replace the base cover. Replacing the fan 31
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    instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell .com/ regulatory_compliance. Prerequisites Remove the base cover. Procedure 1 Disconnect the processor-fan cable from the system board
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    the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Align the screw holes on the processor fan with the screw holes on the palm rest and keyboard assembly. 2 Replace the
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    inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Procedure 1 Loosen
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    inside your computer, follow the instructions in After working inside your computer. the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Solid-state and replace the solid-state drive shield/Intel Optane shield on the palm rest and keyboard assembly. 3 Replace the
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    your computer, follow the instructions in After working inside your computer. the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are on state. Prerequisites 1 Remove the base cover. 2 Remove the battery. Procedure 1 Open the latch and using the pull tab,
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    5 Remove the four screws (M3x3) that secure the hard-drive bracket to the hard drive. 6 Lift the hard drive off the hard-drive bracket. Removing the hard drive 37
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    inside your computer, follow the instructions in After working inside your computer. the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are screw holes on the palm rest and keyboard assembly. 5 Replace the two screws (M2x3) that secure the hard-drive assembly
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    Post-requisites 1 Replace the battery. 2 Replace the base cover. Replacing the hard drive 39
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    working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery. Procedure 1 Open the latch and
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    inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure NOTE: Ensure that the touchpad is aligned with the guides available on the palm-rest and
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    inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove
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    working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Place the power-adapter port into the slot
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    inside your computer, follow the instructions in After working inside your computer. For Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the the speaker cable routing and remove it from the routing guides on palm rest and key board assembly. 3 Lift the
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    instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell. . 2 Route the speaker cable through the routing guides on the palm rest and keyboard assembly. 3 Replace the right speaker. 4 Connect the speaker cable to
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    inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. WARNING: The heat sink may become hot during
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    instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com (1>2>3>4) to secure the heat sink to the system board. 3 Replace the four (M2x3) screws in the sequential order (5>6>7>8) that secure the heat sink
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    inside your computer, follow the instructions in After working inside your computer. the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the display cable and remove the cable from its routing guides on the fan and palm rest and keyboard assembly. 3 Remove
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    5 Lift the palm rest and keyboard assembly at an angle. 6 Slide and remove the palm rest and keyboard assembly off the display assembly. 7 After performing all these steps, you are left with the display assembly. Removing the display assembly 49
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    50 Removing the display assembly
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    your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure NOTE: Ensure that the hinges are opened to the maximum before replacing the display assembly on
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    the system board and palm rest and keyboard assembly. 5 Route the display cable through the routing guides on the fan and the palm rest and keyboard assembly. 6 Slide the display cable into the connector on the system board and close the latch to secure the cable. 52 Replacing the display assembly
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    Post-requisites 1 Replace the wireless card. 2 Replace the base cover. Replacing the display assembly 53
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    working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites CAUTION: Removing the coin-cell battery resets the BIOS setup program's settings
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    working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Connect the I/O-board cable to the I/O board
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    inside your computer, follow the instructions in After working inside your computer. the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the display cable and remove the cable from its routing guides on the fan and palm rest and keyboard assembly. 3 Remove
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    Removing the power-button board 57
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    instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell Replace the three screws (M2.5x6) that secure the left hinge to palm rest and keyboard assembly. 7 Route the display cable through the routing guides on the fan and
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    Post-requisites Replace the base cover. Replacing the power-button board 59
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    dell.com/ regulatory_compliance. NOTE: Your computer's Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board. NOTE: Replacing you replace the system board. Prerequisites 1 Remove the base cover. 2 Remove the battery. 3
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    3 Disconnect the graphics-card fan cable. 4 Open the latch and disconnect the display-assembly cable. 5 Open the latch and disconnect the hard-drive cable. 6 Open the latch and disconnect the I/O-
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    62 Removing the system board
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    see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer's Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board. NOTE: Replacing the system board removes any changes you have
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    display hinge. 14 Replace the three screws (M2.5x6) that secure the right hinge to the system board. Post-requisites 1 Replace the heat sink. 2 Replace the solid-state drive/Intel Optane. 3 Replace the wireless card. 4 Replace the memory modules. 5 Replace the battery. 64 Replacing the system board
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    your computer. 2 Press F2 when the Dell logo is displayed to enter the BIOS setup program. 3 Navigate to the Main tab and enter the Service Tag in the Service Tag Input field. NOTE: Service tag is the alphanumeric identifier located at the back side of your computer. Replacing the system board 65
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    computer, follow the instructions in After working inside your dell.com/ regulatory_compliance. NOTE: Applicable only for computers that are shipped with fingerprint reader. Prerequisites 1 Remove the base cover. 2 Remove the battery. 3 Remove the solid-state drive/Intel Optane. 4 Remove the fan
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    Removing the power button with fingerprint reader 67
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    reader cable on the palm rest and keyboard assembly. Post-requisites 1 Replace the display assembly. 2 Replace the system board. 3 Replace the power-button board. 4 Replace the wireless card. 5 Replace the heat sink. 6 Replace the fan. 68 Replacing the power button with fingerprint reader
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    7 Replace the solid-state drive/Intel Optane. 8 Replace the battery. 9 Replace the base cover. Replacing the power button with fingerprint reader 69
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    inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery. 3 Remove the fan. 4 Remove the solid-state
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    Removing the palm-rest and keyboard assembly 71
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    the power-adapter port (optional). 7 Replace the touchpad. 8 Replace the hard drive. 9 Replace the speakers. 10 Replace the wireless card. 11 Replace the solid-state drive/Intel Optane. 12 Replace the fan. 13 Replace the battery. 14 Replace the base cover. 72 Replacing the palm-rest and keyboard
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    inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove
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    working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Align the display bezel with the display back
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the
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    the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ antenna assembly. Post-requisites 1 Replace the display bezel. 2 Replace the display assembly. 3 Replace the wireless card. 4 Replace the base cover. 76
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the
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    78 Removing the display panel
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    follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ display back-cover and antenna assembly. 6 Replace the four screws (M2x3) that secure the display panel to the display back-cover and
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    Post-requisites 1 Replace the display bezel. 2 Replace the display assembly. 3 Replace the wireless card. 4 Replace the base cover. 80 Replacing the display panel
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the
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    the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell. and antenna assembly. 2 Replace the two screws (M2x2) that secure the hinges to the display back-cover and antenna assembly. 3 Replace the eight screws (M2.5x2
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    inside your computer, follow the instructions in After working inside your computer. For see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the routing and remove the cable from the routing guides on the display back-cover and antenna assembly.
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    working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1 Route the display cable on the display back
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the
  • Dell G3 3579 | G3 15 Service Manual - Page 86
    the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the display back-cover and antenna assembly on a clean and flat surface. Post-requisites 1 Replace the display
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    where you saved the audio driver file. 8 Double-click the audio driver file icon and follow the instructions on the screen to install the driver. Downloading the graphics driver 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support enter the Service Tag of your computer
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    follow the instructions on screen. Downloading the Wi-Fi driver 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for
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    8 Double-click the network driver file icon and follow the instructions on screen. Downloading drivers 89
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    drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: • Access System Setup by pressing F2 key • Bring will display the ePSA diagnostics screen. The boot sequence screen also displays the option to access the System Setup screen. Navigation keys NOTE:
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    information about the hardware installed in your computer, such as the amount of RAM and the size of the hard drive. • Change the system configuration on or restart your computer. 2 Press F2 when the Dell logo is displayed on the screen to enter the BIOS setup program. A list of hard drives
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    Information BIOS Version Displays the BIOS version number. Service Tag Displays the Service Tag of the computer. Asset Tag Displays the computer. M.2 SATA SSD Displays the M.2 SATA SSD device information of the computer. M.2 PCIe SSD-0 Displays the M.2 PCIe SSD information of the computer
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    disable SMART Reporting during system startup. USB Configuration Enable Boot Support Enable or disable booting from USB mass storage devices such AC adapter is plugged into the computer. Keyboard Backlight Timeout on Battery When the backlight is enabled, this feature defines the timeout value
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    (R) Service from Absolute Software. Enable to prevent users from entering Setup when an Admin Password is set. Disables the master password support. behavior of Secure Boot to allow evaluation or enforcement of UEFI driver signatures. Expert Key Management Expert Key Management Enable or disable
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    Auto On Time USB Wake Support Advanced Battery Charge Configuration Primary Battery Charge Configuration POST Behavior Adapter Default: Thorough. Configure additional pre-boot delay. Enable or disable to display full screen logo. Sets the boot process to pause when Warnings or Errors are detected.
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    Table 12. System setup options-Maintenance menu Maintenance Service Tag Display the system's Service Tag. Asset Tag Create a system Asset Tag. the automatic boot flow for SupportAssist System Resolution Console and for Dell OS Recovery tool. SupportAssist OS Recovery Enable or disable the
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    enter the system setup, press F2 immediately after a power-on or re-boot. 1 In the System BIOS or System Setup screen, select Security and press Enter. The Security screen is displayed. 2 Select System Password and create a password in the Enter the new password field. Use the following guidelines
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    is displayed. 2 In the System Security screen, verify that Password Status is Unlocked. 3 Select battery. 4 Wait for one minute. 5 Replace the coin-cell battery. 6 Connect the battery cable to the system board. 7 Replace the base cover. Clearing forgotten passwords Contact Dell technical support
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    56 Troubleshooting Flashing the BIOS You may need to flash (update) the BIOS when an update is available or when you replace the system board. Follow these steps to flash the BIOS: 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer
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    driver after disabling Intel Optane memory, it will result in a blue screen error. The Intel Rapid Storage Technology user interface can be removed without uninstalling the driver after the Dell logo is displayed on the screen to the Choose an option screen, click Troubleshoot. 7 Click Recover from
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    battery has more than 5 percent charge. • Computer is in sleep state, hibernation, or turned off NOTE: Hard-drive activity light is supported only on computers shipped with hard drive. The power and battery-status light blinks amber along with beep codes indicating failures. Troubleshooting 101
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    Problem description CPU failure System board: BIOS and ROM failure No memory or RAM detected Memory or RAM failure Invalid memory installed System board or chipset error LCD failure CMOS battery the instructions on how to conduct a Wi-Fi power cycle: NOTE: Some ISPs (Internet Service Providers)
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    3 Press and hold the power button for 15 seconds to drain the flea power. 4 Connect the power adapter to your computer. 5 Turn on your computer. Troubleshooting 103
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    -help resources Information about Dell products and services Dell Help & Support app www.dell.com Tips Contact Support Online help for operating system Troubleshooting information, user manuals, setup instructions, product specifications, technical help blogs, drivers, software updates, and so
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Dell G3 15
Service Manual
Computer Model: Dell G3 3579
Regulatory Model: P75F
Regulatory Type: P75F003