Dell G3 3579 G3 15 Service Manual - Page 102

Wi-Fi power cycle, Flea power release - ram

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For example, the power and battery-status light blinks amber two times followed by a pause, and then blinks white three times followed by a pause. This 2,3 pattern continues until the computer is turned off indicating no memory or RAM is detected. The following table shows different light patterns and describes what they indicate. Table 16. Diagnostics Light pattern 2,1 2,2 2,3 2,4 2,5 2,6 2,7 3,1 3,2 3,3 3,4 Problem description CPU failure System board: BIOS and ROM failure No memory or RAM detected Memory or RAM failure Invalid memory installed System board or chipset error LCD failure CMOS battery failure PCI or video card or chip failure Recovery image not found Recovery image found but invalid Camera status light: Indicates whether the camera is in use. • Solid white - Camera is in use. • Off - Camera is not in use. Caps Lock status light: Indicates whether Caps Lock is enabled or disabled. • Solid white - Caps Lock enabled. • Off - Caps Lock disabled. Wi-Fi power cycle If your computer is unable to access the internet due to Wi-Fi connectivity issues a Wi-Fi power cycle procedure may be performed. The following procedure provides the instructions on how to conduct a Wi-Fi power cycle: NOTE: Some ISPs (Internet Service Providers) provide a modem/router combo device. 1 Turn off your computer. 2 Turn off the modem. 3 Turn off the wireless router. 4 Wait for 30 seconds. 5 Turn on the wireless router. 6 Turn on the modem. 7 Turn on your computer. Flea power release Flea power is the residual static electricity that remains on the computer even after it has been powered off and the battery has been removed. The following procedure provides the instructions on how to conduct flea power release: 1 Turn off your computer. 2 Disconnect the power adapter from your computer. 102 Troubleshooting

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For example, the power and battery-status light blinks amber two times followed by a pause, and then blinks white three times followed by
a pause. This 2,3 pattern continues until the computer is turned
off
indicating no memory or RAM is detected.
The following table shows
different
light patterns and describes what they indicate.
Table 16. Diagnostics
Light pattern
Problem description
2,1
CPU failure
2,2
System board: BIOS and ROM failure
2,3
No memory or RAM detected
2,4
Memory or RAM failure
2,5
Invalid memory installed
2,6
System board or chipset error
2,7
LCD failure
3,1
CMOS battery failure
3,2
PCI or video card or chip failure
3,3
Recovery image not found
3,4
Recovery image found but invalid
Camera status light:
Indicates whether the camera is in use.
•
Solid white — Camera is in use.
•
Off
— Camera is not in use.
Caps Lock status light:
Indicates whether Caps Lock is enabled or disabled.
•
Solid white — Caps Lock enabled.
•
Off
— Caps Lock disabled.
Wi-Fi power cycle
If your computer is unable to access the internet due to Wi-Fi connectivity issues a Wi-Fi power cycle procedure may be performed. The
following procedure provides the instructions on how to conduct a Wi-Fi power cycle:
NOTE:
Some ISPs (Internet Service Providers) provide a modem/router combo device.
1
Turn
off
your computer.
2
Turn
off
the modem.
3
Turn
off
the wireless router.
4
Wait for 30 seconds.
5
Turn on the wireless router.
6
Turn on the modem.
7
Turn on your computer.
Flea power release
Flea power is the residual static electricity that remains on the computer even after it has been powered
off
and the battery has been
removed. The following procedure provides the instructions on how to conduct
flea
power release:
1
Turn
off
your computer.
2
Disconnect the power adapter from your computer.
102
Troubleshooting