Dell Inspiron 1520 View - Page 116

Hard drive problems, Windows Vista - recovery

Page 116 highlights

The drive tray cannot eject 1 Ensure that the computer is shut down. 2 Straighten a paper clip and insert one end into the eject hole at the front of the drive, then push firmly until the tray is partially ejected. 3 Gently pull out the tray until it stops. The drive makes an unfamiliar scraping or grinding sound • Ensure that the sound is not caused by the program that is running. • Ensure that the disc is inserted properly. Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N - A hot hard drive may prevent the operating system from starting. Try allowing the computer to return to room temperature before turning it on. RUN CHECK DISK - Windows XP 1 Click Start and click My Computer. 2 Right-click Local Disk C:. 3 Click Properties→Tools→Check Now. 4 Click Scan for and attempt recovery of bad sectors and click Start. Windows Vista 1 Click Start and click Computer. 2 Right-click Local Disk C:. 3 Click Properties→Tools→Check Now. The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 4 Follow the instructions on the screen. 116 Troubleshooting

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116
Troubleshooting
The drive tray cannot eject
1
Ensure that the computer is shut down.
2
Straighten a paper clip and insert one end into the eject hole at the front
of the drive, then push firmly until the tray is partially ejected.
3
Gently pull out the tray until it stops.
The drive makes an unfamiliar scraping or grinding sound
Ensure that the sound is not caused by the program that is running.
Ensure that the disc is inserted properly.
Hard drive problems
A
LLOW
THE
COMPUTER
TO
COOL
BEFORE
TURNING
IT
ON
A hot hard drive may
prevent the operating system from starting. Try allowing the computer to
return to room temperature before turning it on.
R
UN
C
HECK
D
ISK
Windows XP
1
Click
Start and click My Computer
.
2
Right-click
Local Disk C:
.
3
Click
Properties
Tools
Check Now
.
4
Click
Scan for and attempt recovery of bad sectors and click Start
.
Windows Vista
1
Click
Start
and click
Computer
.
2
Right-click
Local Disk C:
.
3
Click
Properties
Tools
Check Now
.
The
User Account Control
window may appear. If you are an
administrator on the computer, click
Continue
; otherwise, contact your
administrator to continue the desired action.
4
Follow the instructions on the screen.